Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

The Works Commentaires

http://www.theworks.co.uk

BON

Inspiring and empowering customers to read, learn, create and play

Service

3.2

556

100

105

448

1,284

avis au cours de l’année écoulée

Afficher tous les 269,282 commentaires

Client de confiance

Vérifié par Feefo

12 years ago

They charged for extra books that were part of my last order. They claimed that they…

They charged for extra books that were part of my last order. They claimed that they could do nothing as the order had been dispatched. An order that I am still waiting for 5 days later. It took 5...

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Client de confiance

Vérifié par Feefo

12 years ago

As I have not as yet received the goods I have ordered, I consider the…

As I have not as yet received the goods I have ordered, I consider the service not up to scratch. Amazon is next day delivery.

Client de confiance

Vérifié par Feefo

12 years ago

order placed 29/09/13 and still waiting for delivery!

Client de confiance

Vérifié par Feefo

12 years ago

The order arrived in a reasonable time. Unfortunately one of the items had clearly been…

The order arrived in a reasonable time. Unfortunately one of the items had clearly been opened before it was dispatched and damaged in transit. When I mentioned the damage to the delivery driver he...

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Client de confiance

Vérifié par Feefo

12 years ago

i love the works,one of the best shops on the high street,has everything i like,i buy…

i love the works,one of the best shops on the high street,has everything i like,i buy online a lot too and the service is fast and items are well packed,thank you the works :)

Client de confiance

Vérifié par Feefo

12 years ago

Sell as new, deliver second hand

Client de confiance

Vérifié par Feefo

12 years ago

Very easy page to use also because shop didn't have what I wanted got 20%…

Very easy page to use also because shop didn't have what I wanted got 20% discount

Client de confiance

Vérifié par Feefo

12 years ago

Ordered Wahaca cookbook at the weekend and was told it would come within 6 days.…

Ordered Wahaca cookbook at the weekend and was told it would come within 6 days. a couple of days later it arrived in perfect condition. Bought at a great price, much less than other stores. Thanks...

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Client de confiance

Vérifié par Feefo

12 years ago

I have not even received the goods! Therw is no answe from the phone number and no…

I have not even received the goods! Therw is no answe from the phone number and no response to my email!

Client de confiance

Vérifié par Feefo

12 years ago

So far I have only received one item off my order which i placer on…

So far I have only received one item off my order which i placer on 30th October 2013. I think that is fairly good.

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