Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

The Works Commentaires

http://www.theworks.co.uk

BON

Inspiring and empowering customers to read, learn, create and play

Service

3.2

556

100

105

448

1,284

avis au cours de l’année écoulée

Afficher tous les 269,282 commentaires

Client de confiance

Vérifié par Feefo

12 years ago

Fast service and product arrived before estimated delivery date.

Client de confiance

Vérifié par Feefo

12 years ago

I ordered 10 children's books for £10. so far I have received 3 books in 2…

I ordered 10 children's books for £10. so far I have received 3 books in 2 separate deliveries. Cannot make sense, wait and send them all together.

Client de confiance

Vérifié par Feefo

12 years ago

It would help if the postage cost was notified earlier in the order procedure

Client de confiance

Vérifié par Feefo

12 years ago

I prefer using a shop, I find the website hard to use, I bought one lot,…

I prefer using a shop, I find the website hard to use, I bought one lot, then went back later to buy something else, it wouldn't accept me even though I had saved my details. so will use the...

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Client de confiance

12 years ago

website is useless, still waiting for order, no idea when it is due, and it will not let me reorder anything.

Client de confiance

Vérifié par Feefo

12 years ago

Still waiting to receive my order so not great!!

The Works

12 years ago

Thank you for your feedback. I can confirm that your order has been despatched today, so you should receive it in the next few days. Please accept our apologise for the delay in getting your order to you. Kind regards The Customer Service Team TheWorks.co.uk

Client de confiance

Vérifié par Feefo

12 years ago

Not received item yet

Client de confiance

Vérifié par Feefo

12 years ago

My order came separately on different days and I have never experienced anywhere else were…

My order came separately on different days and I have never experienced anywhere else were their number of items were packaged and sent separtely.

Client de confiance

Vérifié par Feefo

12 years ago

Fast delivery, great packaging, great products!

Client de confiance

Vérifié par Feefo

12 years ago

Very pleased with the purchase. Only thing to improve is that there's been no dispatch…

Very pleased with the purchase. Only thing to improve is that there's been no dispatch notification leaving me unaware of when the order is arriving.

Client de confiance

Vérifié par Feefo

12 years ago

AS IVE STATED THE SERVICE,PRODUCT AND EVEN THE VAT REFUND WAS MADE QUICKLY THE PRODICT…

AS IVE STATED THE SERVICE,PRODUCT AND EVEN THE VAT REFUND WAS MADE QUICKLY THE PRODICT I PURCHASED WAS ONLY AVAILABLE I LOOK FORWATD TO USING THERE SERVICE AGAIN! KIND REGARDS Stevie.Ocean (Mr)

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