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The Works Commentaires

http://www.theworks.co.uk
Classé
Excellent

Inspiring and empowering customers to read, learn, create and play

Service
4.5
/5

5

4

3

2

1

1,726

169

36

33

160

2,124

avis au cours de l’année écoulée

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Client de confiance
11 years ago
Date d'achat : 06/09/2013
Very pleased with the service
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Client de confiance
11 years ago
Date d'achat : 04/09/2013
Everything arrived on time, undamaged and (due to the offer) at an excellent price. What…
Everything arrived on time, undamaged and (due to the offer) at an excellent price. What more could I ask for
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Client de confiance
11 years ago
Date d'achat : 05/09/2013
very pleased with product,delivery service, will use again
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Client de confiance
11 years ago
Date d'achat : 01/09/2013
The delivery was very prompt and the product I bought was good value
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Client de confiance
11 years ago
Date d'achat : 31/08/2013
No problems at all.
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Client de confiance
11 years ago
Date d'achat : 03/09/2013
I only put "good" as I think that the web site is very slow. It has…
I only put "good" as I think that the web site is very slow. It has got better lately but is still not perfect! The goods I order are always good value and the postage is fair.
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Client de confiance
11 years ago
Date d'achat : 02/09/2013
Fast delivery and all as described at a reasonable price.
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Client de confiance
11 years ago
Date d'achat : 31/08/2013
Sometimes items out of stock despite website saying in stock, really annoying!
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Client de confiance
11 years ago
Date d'achat : 01/09/2013
The delivery was sent to my billing address, not the address I specified.
The delivery was sent to my billing address, not the address I specified.
Merchant Logo
The Works
The Works
11 years ago
Good Morning Thank you for your feedback. I do apologise that this parcel was not delivered to the delivery address. We will raise this with our carriers. Please accept my apologies for any inconvenience caused. Regards The Works Customer Service
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Client de confiance
11 years ago
Date d'achat : 31/08/2013
Don't seem to have a clue on how to pack mail order goods, puts delicate/breakable…
Don't seem to have a clue on how to pack mail order goods, puts delicate/breakable model kits in jiffy bags to send that arrive squashed . One order I placed was sent through 3 different carriers so...

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Merchant Logo
The Works
The Works
11 years ago
Good Evening I do apologise that your items have arrived damaged. We are currently reviewing our packaging to prevent errors like this occurring. Please return the item back to us for a full refund or exchange. apologies again for any disappointment or inconvenience caused on this occasion. The Works Customer Service
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À propos de The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
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01213136050
Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Warwickshire, B46 1AL, United Kingdom
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À propos de The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.