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The Works Commentaires

http://www.theworks.co.uk

BON

Inspiring and empowering customers to read, learn, create and play

Service

3.2

556

100

105

448

1,284

avis au cours de l’année écoulée

Afficher tous les 269,282 commentaires

Client de confiance

Vérifié par Feefo

8 months ago

Excellent service

The price of item was very competitive. The delivery was prompt and reasonably priced (as item below the free delivery level) . Arrived well packaged.

Client de confiance

Vérifié par Feefo

8 months ago

Gifts

Orderd items came nxt day delivery really good value

JLM

Vérifié par Feefo

GBR

8 months ago

Ce que JLM a dit à propos de The Works:

Hopeless customer service

As of Dec 29, I haven’t received my order placed on Nov 28. It was dispatched but has been lost at Evri’s delivery depot, no movement since Dec 6. I emailed customer services and they obviously...

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Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Kirstin Maloney

Vérifié par Feefo

GBR

8 months ago

Ce que Kirstin Maloney a dit à propos de The Works:

Very slow delivery - be prepared

Although The Works offer of 10 children's books for £10 is a brilliant one, I regret using the home delivery service. I ordered 2 sets of Christmas themed books along with 2 gifts on 28th November...

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Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Barnara Mitchell

Vérifié par Feefo

8 months ago

Ce que Barnara Mitchell a dit à propos de The Works:

My Favourite

Very, very good service. Staff are very helpful and are always able to give me advice, suggestions, information of newly received products that might be of interest to me. I also value the range of...

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Hayleigh Kemp

Vérifié par Feefo

GBR

8 months ago

Ce que Hayleigh Kemp a dit à propos de The Works:

Terrible

Never received my items and waited a month for any information and refund

Client de confiance

Vérifié par Feefo

8 months ago

Great Value

Good choice of books, great value and quick delivery.

Chris Jones

Vérifié par Feefo

GBR

8 months ago

Ce que Chris Jones a dit à propos de The Works:

The works, works

Excellent service, great delivery

Mavaurneen Daynes

Vérifié par Feefo

8 months ago

Ce que Mavaurneen Daynes a dit à propos de The Works:

Excellent

Client de confiance

Vérifié par Feefo

8 months ago

Order cancelled by The Works at last minute

Complete order cancelled by The Works following our chase up regarding non delivery delivery on 19th December 2025. Original order was placed 19th November 2025.

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