The Organic Gardening Catalogue Commentaires

Thank you so much for your five star review and positive comments! We are delighted to hear that you recieved prompt service from us and your order arrived safely and is exactly what you had hoped for.

Thank you so much for your feedback and four star review. We truly appreciate you taking the time to provide us with your comments and will take this on board. In regards to our Heritage Seeds, these are some of our most popular seeds currently. With more people than ever starting to grow their own vegetables the popularity of our heritage varieties has soared as more people want to grow rare and unique varieties and unfortunatley this has meant that we have sold out of some varieties much sooner than previous years. If you are on our physical catelogue mailing list we will ensure to send out to you are latest catelogues when these are released. If you are concerned that you have an older catelogue please contact us and we will be more than happy to supply the latest catelogue to you or alternatively one can be requested directly from our website here: https://www.organiccatalogue.com/catalogue-request/. We also offer the 'Email When Available to Order' button on our webpages allowing you to add yourself to our list so that we will contact you when the stock becomes avaiable again.

Thank you for leaving your positive review. I am glad to hear you are pleased with our speedy service and will order from us again. Your comments are appreciated.

Thank you for leaving your positive review. Your comments are appreciated and thank you for getting in touch.

Thank you for your review, we appreciate your comments. It is always good to hear positive reviews and we pride ourselves in making sure your order is of great quality and arrives as quickly as possible. Kind Regards, The Organic Catalogue

Thank you for your comments. Using the email address provided by yourself we can see that an order for Black Kale was placed in October. We do apologise if this is not the case and for any inconvenience caused. Kind Regards, The Organic Gardening Catalogue

Thank you for your review. We are sorry to hear that you have been disappointed with the service received and that you did not receive a response to your email. We can confirm that you did not pay a surcharge for the seed delivery, our postage prices are as follows £2.99 for seeds only £4.99 for onion sets, plants or other items or £6.99 for a mixture of both. Due to the fact that you had both onion sets and seeds on your order this is why you were charged the higher postage cost and we do apologise if this was not clear. We are sorry that your discount was not given, we have recently moved to a new system and are working hard to get this resolved as soon as possible. We have requested for the 10% discount to be refunded to you and apologise for any inconvenience caused. Kind Regards, Organic Gardening

Thank you for your feedback. We apologise that you did not recieve a response to your email, you certainly should have heard back from us and we have passed this onto our managers to investigate. In regards to your membership discount we are contacting you directly to resolve this issue. We can confrim that as your order was under 2Kg you were charged our standard delivery rate for the goods ordered. Here is a link to our website where you can locate all of our current charges: https://www.organiccatalogue.com/delivery-information/

Thank you for your review. I am sorry if you had some problems with placing your online order. There have been a few teething problems with the recent upgrade to our website which I understand are being addressed. Your comments regarding this matter will be passed on and apologies for any inconvenience this may have caused.

Thank you for your review. We offer a small range of non-organic seeds within our catalogue to give customers a better choice. If a seed is not organic it is clearly listed in the description as being (non organic). Our plants are all grown organically. Your comments regarding this matter will be passed on.

Although some of our seeds are not certified as organic all of our products are grown organically.