firstly recorded messages in Spain only are useless when one only speaks English.
also do as you say you will do, if you are sending a service person for a one hour journey then they should be there...
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Oliver
The Moorings
5 years ago
Thank you for your message and your suggestions. I am sorry to hear of your recent experiences and that you felt we did not meet your expectations on this occasion. We will make sure that our voicemail messages are changed to English to help assist our English speaking customer when leaving messages. I will look into the other issues you had with your charter and will contact you directly so that we can discuss further how we can improve your next experience with us, Again, my apologies for any inconvenience we caused you or your crew.
We had a wonderful time and so I don't want to focus on negatives. We delivered feedback verbally to the wonderful Raymond at Va Vou. But given the cost of the boat just short of $8,000 Australian...
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Client de confiance
5 years ago
Date d'achat : 14/02/2019
The trip was difficult to organise because we could not really communicate with anyone at the Mooring base at Raiatea. The website was confusing because the different Mooring bases had different...
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TC
Trusted Customer
Auckland NZ
5 years ago
Date d'achat : 14/11/2018
Ce que Trusted Customer a dit à propos de The Moorings:
Great reception service, well presented briefings and an awesome boat in excellent condition.
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Trusted Customer
5 years ago
Date d'achat : 18/11/2018
Ce que Trusted Customer a dit à propos de The Moorings:
Dean (Base manager) was fantastic, great local knowledge of area and boat tech. We had an old boat but it was well cared for and in great condition. All up, very pleased with Moorings, definitely...
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Trusted Customer
5 years ago
Date d'achat : 09/02/2019
Ce que Trusted Customer a dit à propos de The Moorings:
Today, after almost 50 years at sea, The Moorings has established its reputation as the world's premier yacht charter company. Our award-winning charter fleet now includes more than 400 yachts in 20+ destinations across the globe. Whether it’s a self-skippered monohull; a Sail catamaran with a skipper at the helm; a high-performance Power catamaran or a Crewed yacht with a captain and chef—we’re here to make your time on the water truly unforgettable.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Today, after almost 50 years at sea, The Moorings has established its reputation as the world's premier yacht charter company. Our award-winning charter fleet now includes more than 400 yachts in 20+ destinations across the globe. Whether it’s a self-skippered monohull; a Sail catamaran with a skipper at the helm; a high-performance Power catamaran or a Crewed yacht with a captain and chef—we’re here to make your time on the water truly unforgettable.
