I had to call the shop with my order- the lady who dealt with me was so helpful and called me back when she had input my order which arrived the next day. Absolutely brilliant service, I would...
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Avis sur des produits
Date d'achat : 26/06/2012
0
Partager
Client de confiance
13 years ago
Fantastic delivery. Ordered 4.50pm. Arrived next day 11.40am. How good is that!!
Efficient Service, turned up on time.
Was not delivered on a Palet as promised, this would have saved damage.
My wife with a bad back was asked to help the driver to get the BBQ off the Van, this is...
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The BBQ Store
The BBQ Store
13 years ago
We are extremely sorry you were not happy with the delivery. Our Terms & Conditions state (which you have to tick to say you have read & agreed) that all deliveries are kerbside deliveries and heavier items will need someone at the address to assist the driver, We never send out our products on pallets as most domestic customers would not have a fork lift to get the pallet off the lorry. We would also never send out a BBQ in the state you described if you let us know straight away if something is wrong we can deal with it immediately.
Avis sur des produits
Date d'achat : 21/06/2012
0
Partager
Client de confiance
13 years ago
fast order process, quick specific day delivery....would use again and recommend to others
We are sorry you are not happy with the skewers, these are flat so you can rest them on the stand, we suggest pushing the food together more so they cannot turn on the skewer, maybe mixing meat with peppers, onion or mushrooms, we have had a lot of people say they really like this product, it may be just a bit of practice needed. Please let us know if you would like more information.
One item was left out of the original shipment...not good. However the BBQ Store responded very quickly to the feedback and shipped the item very quickly....very good. Mistakes can happen, andt the...
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Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
