I have emailed a number of times now and i guess as you have had my custom you're not too bothered about after sales service.
I was told your BBQs came next working day - I even rang up to confirm...
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The BBQ Store
The BBQ Store
13 years ago
We are very sorry for the confusion with your delivery, we changed couriers at the time your item was to be delivered and unfortunately you did receive an incorrect tracking no (which was corrected asap) TNT have admitted this was their error and it was not delivered on time, since we have changed over to TNT the delivery times have been much better than our previous courier, we have logs to prove we kept in contact with you once we realised there was a problem, and we have refunded you compensation for the inconvenience caused. item was delivered on 15th instead of 14th.
Ordered by telephone and I have to say being popped on hold without explanation twice during the call was a bit disconcerting and doesn't inspire confidence. However, the order arrived correct and...
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Date d'achat : 08/08/2012
0
Partager
Client de confiance
13 years ago
Item delivered exactly at the time as requested at the time of ordering.
easy to order online and promt fast excellent delivery !
Client de confiance
13 years ago
really easy to use online and excellent delivery service
Avis sur des produits
Client de confiance
13 years ago
The BBQ is excellent ! very easy to put together. used it the same day it arrived ! cooks food fast and evenly,the searer is amazing it just adds to this fantastic product.The BBQ is light and easy to move around on the built-in casters ! would highly reccomend this product.
Date d'achat : 06/08/2012
0
Partager
Client de confiance
13 years ago
excellent service arranged different delivery date upon request 100%
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Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
