I am dissapointed for the fact that customer service took nearly 3 days to reply to a returns enquiry.
Tessuti
Tessuti
10 years ago
Please accept our sincere apologises for the delay in replying to your e-mail.
I will pass these comments to the relevant team to try and ensure this does not happen again.
We would love to see you as a returning customer. We hope this incident does not prevent you from purchasing with us in the future.
Kind Regards,
Anthony
Wrong item sent had to pay for returning it, wouldn't save the item I ordered so now sold out and I am still awaiting a refund for the item and the postage costs. Failed to respond to my emails and...
Lire plus
Tessuti
Tessuti
10 years ago
Please accept my apologies for the service you have received from us.
We aim to dispatch the correct goods for customers’ orders. If this has not happened there could be an error with the stock allocation at the warehouse, I will pass these comments to the relevant team to try and ensure this does not happen again.
We would love to see you as a returning customer. We hope this incident does not prevent you from purchasing with us in the future.
Kind Regards,
Anthony
Tessuti is a premium store, selling luxury brands which include Stone Island, Boss, Polo Ralph Lauren and Michael Kors. Their product focus is high quality, basic pieces mixed with contemporary and innovative styles.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Tessuti is a premium store, selling luxury brands which include Stone Island, Boss, Polo Ralph Lauren and Michael Kors. Their product focus is high quality, basic pieces mixed with contemporary and innovative styles.
