Hello Tamika,
Thank you for your review.
I am sorry to hear this!
I have looked into this further for you and sent you an email.
Many thanks.
Mollie,
Tessuti Online Review Team
Avis sur des produits
Date d'achat : 15/02/2020
0
Partager
PJ
Per Jorgensen
6 years ago
Ce que Per Jorgensen a dit à propos de Tessuti:
Great place to buy. Will be back
Mollie
Tessuti
6 years ago
Hello Per,
Thank you for your review.
Nothing pleases us more than when our customers are happy!
We look forward to seeing you again soon.
Many thanks.
Mollie,
Tessuti Online Review Team
Don’t offer things you can’t stick too ! I had to be refunded for delivery as I opted for 48 hour express delivery it was a Valentine’s present and it was ruined as they didn’t show on time
R Kelley
Tessuti
6 years ago
Hi there,
Thank you for taking the time to leave this review.
I am sorry to hear that your order didn't arrive when expected, we do understand how disappointing this can be.
If you would like to discuss this further though, we would be more than happy to provide assistance.
All you need to do is email us at onlinereviews@tessuti.co.uk with "Feefo - #8934894" as your subject.
We hope to hear from you again soon.
Kind regards,
Bekki
Tessuti Online Review Team
Hi there,
Thank you for taking the time to leave this review.
I am sorry to hear that you haven't received your order as expected.
I have taken a look into this for you and sent an email to discuss this further.
We look forward to hearing from you again soon.
Kind regards,
Bekki
Tessuti Online Review Team
Avis sur des produits
Date d'achat : 12/02/2020
0
Partager
Client de confiance
6 years ago
Found the site easy to use. Great service and fast delivery
Shauna
Tessuti
6 years ago
Hello,
Thank you for taking the time to leave your 5* review and your positive feedback.
I am so glad to hear that there was no issue when using our website and you could place your order easily.
I trust that everything is OK with your order and that you are enjoying your purchase.
We would also like to see you as a returning customer so please keep checking our website, we are constantly adding new products and promotions which may be of interest to you.
Many Thanks,
Shauna
Tessuti Online Review Team
Thank you for taking the time to leave this wonderful review.
I'm so glad to hear that your recent order arrived so quickly and as expected!
We hope this means we'll be seeing you shop with us again soon.
Kind regards,
Bekki
Tessuti Online Review Team
Avis sur des produits
Date d'achat : 11/02/2020
0
Partager
LM
Lisa Mccarthy
6 years ago
Ce que Lisa Mccarthy a dit à propos de Tessuti:
Ordered hat,parcel was attempted to be delivered and a note was put through saying it would be delivered next day,I redirected parcel to neighbours.no parcel arrived.I rang Saturday to be told it was...
Lire plus
R Kelley
Tessuti
6 years ago
Hi Lisa,
Thank you for taking the time to leave this review.
I am sorry to hear about the experience you had with this parcel.
Looking into this, I can see that our Customer Care Team have dealt with this and a full refund has been issued.
If you require further assistance though, please email us at onlinereviews@tessuti.co.uk with "Feefo - #8927553" as your subject.
We hope to hear from you again soon.
Kind regards,
Bekki
Tessuti Online Review Team
Avis sur des produits
Date d'achat : 11/02/2020
0
Partager
ME
Michael Esmond
6 years ago
Ce que Michael Esmond a dit à propos de Tessuti:
The initial price of the socks was cheap until you put £5.99 postage fee at the end. Then paying £5.99 and having to wait 3-4 working days didn't seem correct. Plus the delivery company said they...
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Shauna
Tessuti
6 years ago
Hello Michael,
Thank you for taking the time to leave your review.
I am so sorry to hear about this!
After looking into this, I trust that this has now been resolved but if you have any further queries in regards to this please email the following,onlinereviews@tessuti.co.uk along with this reference number, #8919545 in the subject.
Many Thanks,
Shauna
Tessuti Online Review Team
My experience was horrible. I ordered a shoes and got another size (smaller by 4 sizes). They want me to pay for the shipment back to get another one. They do not want to ship it on there behalf...
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Mollie
Tessuti
6 years ago
Hello Joy,
Thank you for your review.
I am so sorry to hear that you are unhappy with your recent shopping experience with us!
Looking into your account I can see that this is currently being dealt with by our customer care team, however if there is anything further I can assist you with in relation to this please do not hesitate to email us on: onlinereviews@tessuti.co.uk quoting reference: #8893709 in the subject.
We really hope this experience has not put you off from shopping with us again in the future.
Many thanks.
Mollie,
Tessuti Online Review Team
JW
Joy Waked
6 years ago
Your professional team is not finding me a solution and didn’t reply yet. So I need to check how to send the shoes to you, if there is any form that I need to fill. Secondly, it’s your mistake, so you need to pay for the shipment and not me.
Whenever the error is from my side, like I ordered wrong shoes or wrong sizes I’m okay to pay for that. But I ordered my correct size and you sent the wrong size. Why would I be supposed to pay for that?
Always excellent service, quick delivery, really helpful staff and speedy refunds when you need to return. ⭐️⭐️⭐️⭐️⭐️
Shauna
Tessuti
6 years ago
Hello Darren,
Thank you for taking the time to leave your review.
It is so great to hear that you are happy with the products you have received and that you received your order when expected.
We work hard to give a great service to our customers so thank you for the feedback.
We would also like to see you as a returning customer so please keep checking our website, we are constantly adding new products and promotions which may be of interest to you.
Many Thanks,
Shauna
Tessuti Online Review Team
Tessuti is a premium store, selling luxury brands which include Stone Island, Boss, Polo Ralph Lauren and Michael Kors. Their product focus is high quality, basic pieces mixed with contemporary and innovative styles.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Tessuti is a premium store, selling luxury brands which include Stone Island, Boss, Polo Ralph Lauren and Michael Kors. Their product focus is high quality, basic pieces mixed with contemporary and innovative styles.