Had a glitch on my order, and received a very pleasant email in reply managing the problem and getting me the order I needed in a timely fashion.
Avis sur des produits
Date d'achat : 04/12/2020
0
Partager
MW
Margaret Willis
Vérifié par Feefo
5 years ago
Ce que Margaret Willis a dit à propos de Sweater Shop:
Your website offered free delivery for every purchase $100 or more. What it didn't state was this was for US$ purchases, and so for my second purchase (for Patricia Willis), I was charged the...
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Paul
Sweater Shop
5 years ago
Hi Margaret,
Many thanks for your feedback, we really appreciate hearing from our customers. Please allow me to reply to your concerns.
1) Apologies for the confusion re the USD offer of free shipping. This was absolutely not an intentional ploy to trick our Canadian Customers. We have amended this messaging and wont happen again
2) the delivery times to Canada were severely delayed due the the incredible delays Canada Post were experiencing from November until Mid January. Unfortunately it was completely out of our control as we sent your package within 2 days of receiving your order. Delivery times from Ireland to Canada are now back to normal (10 days)
Thanks again for your feedback.
Warm Regards
Paul
Avis sur des produits
Date d'achat : 24/12/2020
0
Partager
MB
Melissa Bolthouse
Vérifié par Feefo
5 years ago
Ce que Melissa Bolthouse a dit à propos de Sweater Shop:
Absolutely great in all ways: authentic and high-quality products, reasonably priced and prompt shipping, and outstanding, personalized customer service. My father and brother appreciated their gifts...
The hooded sweater is absolutely beautiful. I love it.
I am 5’2 and weigh 128lbs. I have slightly muscular arms and I normally wear a small but was concerned that the arms would fit to tight. I...
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Avis sur des produits
Date d'achat : 01/12/2020
0
Partager
DG
Darcey Galbraith
Vérifié par Feefo
5 years ago
Ce que Darcey Galbraith a dit à propos de Sweater Shop:
Service is usually very good but this time it was very slow. However I believe the tardiness was on the Canadian postal service.
It arrived without a hitch but it took almost 2 full months to get here. There was no tracking available after the beginning of January and I was afraid it had been lost in the mail.
Avis sur des produits
Date d'achat : 31/12/2020
0
Partager
TN
Tamera Neufeld
Vérifié par Feefo
5 years ago
Ce que Tamera Neufeld a dit à propos de Sweater Shop:
Quick response to my email. Quick delivery but what's a little expensive shipping cost to Canada. Good quality product and my son was very happy with his Christmas gift
Ce que Sally Melcher a dit à propos de Sweater Shop:
It was a very easy online shopping experience. The sweaters arrived in a decent amount of time, given that I ordered during the holidays. I love these sweaters! The colors are beautiful, and they...
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Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
