Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Stutterheim US Commentaires

https://stutterheim.com/usa

Stutterheim creates beautiful yet functional rainwear in the highest quality.

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avis au cours de l’année écoulée

Afficher tous les 407 commentaires

Client de confiance

7 years ago

Poor communication and service

The product never arrived, so I contacted them. They replied a few days later saying they didn't have the size I wanted. I shouldn't have had to chase them for that information after purchase. And...

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Client de confiance

7 years ago

Close to awful

Improve communication, updates, shipping time, add a contact number, not sure where to start. Overall bad service.

Stutterheim Customer Support

Stutterheim US

7 years ago

We are sorry for the tech issue. But glad you found another pair.

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Client de confiance

7 years ago

Awesome rain gear with style

They provided accurate & timely info & items ordered arrived on time and well packaged

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VC

Valued Customer

New York City

7 years ago

Ce que Valued Customer a dit à propos de Stutterheim US:

Quick ship an easy return

Quick ship and easy return for the size that was too small.

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VC

Valued Customer

7 years ago

Ce que Valued Customer a dit à propos de Stutterheim US:

AMAZING

The quality is amazing, the customer service through email and online support is top notch, shot out to Stefan, and their shipping/return/Exchange is simple and free! I would buy from them again and...

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Client de confiance

7 years ago

I have nothing to add since I placed an order more than a week ago and have yet to hear back from them about my shipping details!! Of course, my credit card was immediately charged after which I...

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Stutterheim Customer Support

Stutterheim US

7 years ago

Hi, Thanks for the feedback. Im glad we managed to resolve things in the end. Hope you will love your new coat. Best regards Stefan

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Client de confiance

7 years ago

Shipping is horrible

It's been a week since I made the purchase, and they still haven't shipped it.

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VC

Valued Customer

Sausalito, CA

7 years ago

Ce que Valued Customer a dit à propos de Stutterheim US:

Although it sometimes takes a bit of time to get the products shipped, I am always very happy once everything is here!

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Client de confiance

7 years ago

Supports médiatiques téléchargés

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Perfect performance in fashion.

It is amazing to be able to buy european products in the US without hazle and whining. Shipping was super fast. Love the product! Thanks

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Client de confiance

7 years ago

garment arrived in a timely manner, ordering was easy.

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