Very slow delivery and the packaging was far too much. A small plastic bag holding one small fixing bracket inside a cardboard box, inside a large cardboard box, inside a large plastic envelope. It's...
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Online Sales
sparksdirect
7 years ago
Hi Mike, thank you for taking your time to leave us feedback concerning your order. Looking in the system concerning your order, you ordered the items on Friday evening, we shipped them on Monday, and they were delivered on Tuesday - which is 1-2 working days.
Regarding the packaging, we simply wanted to ensure that the items you ordered (which were small in size) will get to you, since many times these small things can be lost; and if the package is small, it can be ripped off. It is similar to when you buy online on other shopping sites, they always send the items safely in a bigger box.
Regarding the delivery charge, we offer free delivery for orders over a certain amount, and if your order is under that amount, there's a charge - which ensures a next-day tracked delivery via courier! Thank you again for shopping with us at Sparks :)
Date d'achat : 02/11/2018
0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de sparksdirect:
Simple order process great communication through the the whole process and quick delivery and to top it off I couldn’t find the product cheaper elsewhere
Avis sur des produits
Date d'achat : 28/10/2018
0
Partager
TC
Trusted Customer
Croydon
7 years ago
Ce que Trusted Customer a dit à propos de sparksdirect:
Great service from Sparksdirect, I ordered a part thinking it would be a pair but it wasn’t so rang sparks directly, they could not have been more helpful and sent me a second part instantly. Thank...
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Avis sur des produits
Date d'achat : 26/10/2018
0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de sparksdirect:
SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.
