Supremely disappointed. Print was improperly mounted. I emailed the company after 11 days but it fell just outside of their absurdly low return window. If your window for inspecting the print and...
Lire plus
Sonic Editions
Sonic Editions
4 years ago
Hi Shawn,
We ask that any damage is reported within 7 days as otherwise we’re unable to make a claim with our shippers. In your case, you reported the damage weeks after receiving the prints, we then offered to fix them for free if you returned them which you decided not to do.
We’re sorry you aren’t happy with this policy but feel we’ve done everything we can to help on this, and are still happy to repair the item which seemed to have slipped slightly within the matt.
Please do get in touch with us via info@soniceditions.com.
Many thanks,
Sonic Editions
Avis sur des produits
Date d'achat : 21/11/2021
0
Partager
ER
Erin Rudy
Vérifié par Feefo
4 years ago
Ce que Erin Rudy a dit à propos de Sonic Editions:
I’ve purchased from Sonic Editions a few times. Their quality and craftsmanship is far superior to a lot of other places. They also take time to package your prints with care so they arrive safely.
Avis sur des produits
Date d'achat : 09/12/2021
0
Partager
EB
Edouard Bardon
Vérifié par Feefo
4 years ago
Ce que Edouard Bardon a dit à propos de Sonic Editions:
Hello,
still not received, DHL service is a nightmare!
I live in a 150,000 inhabitants city and there is even not a suggested picking adress !
Sonic Editions
Sonic Editions
4 years ago
Hello Edouard,
Our apologies your order arrived later than expected, I can see within your tracking information that it was delivered yesterday though. DHL were experiencing some delays with releasing shipments from customs in the run up to Christmas.
We do ask our customers to let us know if there are any issues with delivery or if they are unhappy with the service/products but I cannot find an email from you about this matter. If you would like to get in touch with us at info@soniceditions.com to further discuss, please do so.
Many thanks,
Sonic Editions
Date d'achat : 28/11/2021
0
Partager
FG
Frederique Goodrich
Vérifié par Feefo
4 years ago
Ce que Frederique Goodrich a dit à propos de Sonic Editions:
Great quality product and came in quickly
I love the quality of the photograph
Avis sur des produits
Date d'achat : 21/11/2021
0
Partager
KP
Kris Pierce
Vérifié par Feefo
4 years ago
Ce que Kris Pierce a dit à propos de Sonic Editions:
Great Service
Date d'achat : 16/11/2021
0
Partager
FC
Fl√°via Camanho Camparini
Vérifié par Feefo
4 years ago
Ce que Fl√°via Camanho Camparini a dit à propos de Sonic Editions:
deu tudo certo, o quadro chegou perfeitamente embalado. e o retrato é lindo.
Avis sur des produits
Date d'achat : 19/11/2021
0
Partager
JC
Jorge Cervantes
Vérifié par Feefo
4 years ago
Ce que Jorge Cervantes a dit à propos de Sonic Editions:
The shipping costs were excessive ($185) and in addition unexpected taxes were charged based on the value of prints plus shipping cost (an additional $250)!
Sonic Editions
Sonic Editions
4 years ago
Dear Jorge,
I'm sorry that you're unhappy with the shipping costs, but they reflect the cost of sending two framed prints to Mexico from London and clearly stated this when the order was made. Also, sorry that there were custom charges, but these are totally out of our control. All orders in the USA and EU are free from import charges.
Please do get in touch with us at info@soniceditions.comif you have any further questions.
Kind regards,
Sonic Editions
Avis sur des produits
Date d'achat : 20/11/2021
0
Partager
AW
Andy Williams
Vérifié par Feefo
San Diego, CA
4 years ago
Supports médiatiques téléchargés
Voir tous les supports médiatiques (1)
Ce que Andy Williams a dit à propos de Sonic Editions:
Oasis “D’you know what I mean” photo perfectly delivered. Need I say more?
Delivery was quick after the order, perfectly packaged & sent across the pond… glad I could have an original from one of the...
Sonic Editions - Limited Edition Fine Art Photography. Sonic Editions makes limited edition high quality music photography available to real music fans for the first time. Framed prints of music and cultural icons from only £79.00.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Sonic Editions - Limited Edition Fine Art Photography. Sonic Editions makes limited edition high quality music photography available to real music fans for the first time. Framed prints of music and cultural icons from only £79.00.
