Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Silver by Mail | Avis sur le service client de {{merchantUrl}} | Feefo

Client de confiance

9 years ago

Fabulous choice

Excellent service and delivery. All goods that I wanted were in stock. Such a good choice of items too.

Avis sur des produits

Date d'achat : 19/08/2016

0

TC

Trusted Customer

Wemyss Bay

9 years ago

Ce que Trusted Customer a dit à propos de Silver by Mail:

Perfect for any occasion

As always quick and efficient and worth every penny

Avis sur des produits

Date d'achat : 17/08/2016

0

Client de confiance

9 years ago

Perfect

As usual earings are perfect. Silver provide excellent jewellery, speedily delivered nicely packaged at very reasonable prices.

Avis sur des produits

Date d'achat : 31/07/2016

0

TC

Trusted Customer

Nottingham

9 years ago

Ce que Trusted Customer a dit à propos de Silver by Mail:

Highly recommended

I buy regularly from Silver by mail. Quality jewellery at a good price and the service is excellent!

Avis sur des produits

Date d'achat : 03/08/2016

0

TC

Trusted Customer

Wrexham

9 years ago

Ce que Trusted Customer a dit à propos de Silver by Mail:

Excellent products and customer service

Excellent ease of use website, quick efficient delivery

Avis sur des produits

Date d'achat : 07/09/2016

0

TC

Trusted Customer

Sa18 3jt

9 years ago

Ce que Trusted Customer a dit à propos de Silver by Mail:

Excellent service by Silver by Mail

Top quality jewellery

Avis sur des produits

Date d'achat : 28/07/2016

0

Client de confiance

9 years ago

Excellent as always

Always excellent service every time. Good communication and prompt delivery.

Avis sur des produits

Date d'achat : 29/07/2016

0

Client de confiance

9 years ago

Good quality

Good speedy service.

Avis sur des produits

Date d'achat : 09/08/2016

0

Client de confiance

9 years ago

engraving not clear

I had the word 'dance' engraved but the 'c' is so curly at the top that it is almost the same as the 'e' so the word is not that clear. A bit disappointing every time I take the ring on and off.

Gareth

Silver by Mail

9 years ago

Dear Ms Giles,

Thank you for your feedback. We sincerely apologise that you have been disappointed with the engraving on the Hidden Message Ring ordered from us. We would be grateful if you would be able to contact customer services regarding this so that they may look into how we can assist you further with this matter. If you could quote 'Feefo' and your Order Reference they will be able to easily locate your order and have access to the note that has been placed on your account regarding this matter. The email address to use if contactus@silver.uk.com.

Kindest Regards
Pip @ Silver by Mail
0345 307 3297

Avis sur des produits

Gareth

Silver by Mail

9 years ago

Dear Ms Giles,

Thank you for your feedback. We sincerely apologise that you have been disappointed with the engraving on the Hidden Message Ring ordered from us. We would be grateful if you would be able to contact customer services regarding this so that they may look into how we can assist you further with this matter. If you could quote 'Feefo' and your Order Reference they will be able to easily locate your order and have access to the note that has been placed on your account regarding this matter. The email address to use if contactus@silver.uk.com.

Kindest Regards
Pip @ Silver by Mail
0345 307 3297

Date d'achat : 03/08/2016

0

TC

Trusted Customer

Bishop Auckland

9 years ago

Ce que Trusted Customer a dit à propos de Silver by Mail:

good

prompt delivery

Avis sur des produits

Customer Service

Silver by Mail

9 years ago

Dear Mrs Gray,

Thank you for your feedback. We sincerely apologise that you have experienced a problem with the Sunset Blossom Earrings purchased from us. This is not a problem we have been aware of and thank you for drawing it to our attention. We would be grateful if you would be able to contact customer services so that they can look to rectify this situation for you.

Kindest Regards
Pip @ Silver by Mail
0345 307 3297
contactus@silver.uk.com

Date d'achat : 29/07/2016

0

Silver by Mail Commentaires

Champagne Truffle Earrings(3) commentaires en plus sur ce produitVoir le site Internet du produitJust loved these little earrings as they have some lovely detail to them. Good for a gift for someone who is looking for something slightly different and at a good price.

Freshwater Pearl Chain (Lapis Lazuli)(1) commentaires en plus sur ce produitVoir le site Internet du produitPerfect for any occasion worth every penny

Shrine Earrings(1) commentaires en plus sur ce produitVoir le site Internet du produit

1.5mm Snake Chain 45cm(4) commentaires en plus sur ce produitVoir le site Internet du produitLovely quality chain, excellent!

Turquoise Cove Bracelet(9) commentaires en plus sur ce produitVoir le site Internet du produitBeautiful finish and good quality

Keishi Pearl Bracelet(23) commentaires en plus sur ce produitVoir le site Internet du produitExcellent product and good quality

Sparkling Solitaire Studs(1,502) commentaires en plus sur ce produitVoir le site Internet du produitIt was on offer good quality for the price

Bell Flower Earrings(2) commentaires en plus sur ce produitVoir le site Internet du produitJust lovely. Perfect size and I wear them a lot.

Huggy Hoops(61) commentaires en plus sur ce produitVoir le site Internet du produitSmall but comfy and good quality. Can be worn day and night. For me they replace studs. They look better and are comfier. I have bought from SbM for many years and am consistently happy with the...Lire plus

Engraving Charge(98) commentaires en plus sur ce produitVoir le site Internet du produitI had the word 'dance' engraved but the 'c' is so curly at the top that it looks almost the same as the 'e'. I'm a bit disappointed ever time I take the ring on and off.

Sunset Blossom Earrings(28) commentaires en plus sur ce produitVoir le site Internet du produitDicoloured and went dull very quickly - within a couple of days. Very poor

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?