I was forced to speak to official because my excess had increased from £150 to what looked like £500. It was impossible to hear what she said because the line kept breaking up during an important...
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Shield Total Insurance
Shield Total Insurance
6 years ago
We are sorry to hear about the issues you have experienced Mr White. Whilst we are all working in unusual circumstances at this time, this is no excuse and I have asked a senior manager to look into your renewal. You will be contacted as soon as the facts have been gathered.
Avis sur des produits
Date d'achat : 21/05/2020
0
Partager
TC
Trusted Customer
Vérifié par Feefo
Rotherham
6 years ago
Ce que Trusted Customer a dit à propos de Shield Total Insurance:
Have used Shield for a number of years and very pleased with the service in terms of support and value. Have always found staff helpful and well informed to deal with a query or claim.
Avis sur des produits
Date d'achat : 14/05/2020
0
Partager
TC
Trusted Customer
Vérifié par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Shield Total Insurance:
Several problems:
1) no reply sheet was provided to put into supplied envelope.
2)telephone service voice too quiet to hear.
3)unsuccessful attempt to use your web service.
I responded by putting a...
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Shield Total Insurance
Shield Total Insurance
6 years ago
We are sorry to hear of your issues and these have been escalated to our customer service team.
Avis sur des produits
Date d'achat : 17/05/2020
0
Partager
TC
Trusted Customer
Vérifié par Feefo
GU8 4RY
6 years ago
Ce que Trusted Customer a dit à propos de Shield Total Insurance:
Good service not so good price. If the van is now off the road for, say, 12 months and no use of it being possible, there should be a pro rata reduction. We are not allowed to take it for service..!
Avis sur des produits
Date d'achat : 13/05/2020
0
Partager
Client de confiance
Vérifié par Feefo
6 years ago
Very helpful very polite staff
Avis sur des produits
Date d'achat : 12/05/2020
0
Partager
Client de confiance
6 years ago
You keep sending invoice in mr Curtis name please rectifi this as I wish to renew my policy
Shield Total Insurance
Shield Total Insurance
6 years ago
Thanks for your feedback. We will look into this error immediately
Avis sur des produits
Shield Total Insurance
Shield Total Insurance
6 years ago
Thanks for your message - this is being rectified
Date d'achat : 28/05/2019
0
Partager
TC
Trusted Customer
Vérifié par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Shield Total Insurance:
BEEN WITH SHEILD FOR A LONG TIME AND A FEW CARAVANS ITS ALWAYS BEEN GOOD TO HAVE WHEN TROBLE STRIKES I HAVE BEEN LUCKY NOT TO HAVE MANY PROBLEMS BUT KNOW YOU ARE THERE IF I DO
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.