Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

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Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Serendipity Diamonds | Avis sur le service client de {{merchantUrl}} | Feefo

Client de confiance

Vérifié par Feefo

5 months ago

Serendipity Diamonds A++

Wonderful and amazing top level service. The process was so simple, the project complex, and the outcome results stunning in every way imaginable. Truly the most beautiful bespoke jewelry I could...

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Drina Shephard

Serendipity Diamonds

5 months ago

Thank you for taking the time to leave a review of your experience with us. It was an absolute pleasure to have helped you with your special purchase, and we are delighted that you are more than delighted with your jewellery. We want to thank you for putting your trust in Serendipity and using our services, with very best wishes from the Serendipity Team

Date d'achat : 13/12/2025

1

BG

Beth Gallup

Vérifié par Feefo

GBR

5 months ago

Ce que Beth Gallup a dit à propos de Serendipity Diamonds:

A very happy customer!

My husband went to serendipity to purchase my engagement ring and as the recipient I can say it was definitely worth it! The ring is absolutely stunning and the team were amazing. After being told...

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Drina Shephard

Serendipity Diamonds

5 months ago

Thank you for your kind review! We’re thrilled that both your engagement and wedding rings are to your liking. It’s great to hear that Mark and our team were able to assist your husband in finding the perfect ring for you. We appreciate you sharing your experience with us. Sending our very best wishes to you both for a very happy future, with kind regards, The Team at Serendipity Diamonds

Avis sur des produits

Date d'achat : 05/12/2025

0

Client de confiance

Vérifié par Feefo

1 year ago

Amazing service and my ring is beautiful

Drina was amazing. Lovely lady and very helpful. We bought my engagement ring and it's beautiful. We will be back for our wedding rings. I also bought a bracelet which was a great price and really...

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Drina Shephard

Serendipity Diamonds

1 year ago

Thank you very much for taking the time to leave such a lovely review, we are always happy to help our clients with their very special purchases and appreciate your lovely comments about the service you received. We look forward to helping you both again in the future. Our very best wishes Drina, Mark and Debbie.

Avis sur des produits

Date d'achat : 04/11/2024

0

CH

Charlotte

Vérifié par Feefo

Reading

2 years ago

Ce que Charlotte a dit à propos de Serendipity Diamonds:

I had such a good experience with Serendipity Diamonds. I wanted to give my old engagement ring to my daughter for her 30th birthday yet make it modern and less “engagement-y”. Not easy with a...

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Drina Shephard

Serendipity Diamonds

2 years ago

Thank you very much for a lovely review, such a pleasure to read that you were happy with our service and with the finished ring. It was an absolute pleasure to help you along the way, and it is great to hear that your experience with us was a positive one. Please feel free to get in touch at any time if we can help with anything else in the future. Best wishes Drina and the Team at Serendipity Diamonds.

Avis sur des produits

Date d'achat : 06/11/2023

1

JE

Jennifer Edwards

Vérifié par Feefo

2 years ago

Ce que Jennifer Edwards a dit à propos de Serendipity Diamonds:

Serendipity was able to take a simple sketch and turn it into a lovely piece of men’s jewellery. It was intended for a hard working customer so 9k gold was the durable material for the application....

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Drina Shephard

Serendipity Diamonds

2 years ago

Hi Jennifer, thank you for taking the time to leave such a nice review for us on your second purchase with us, we are so pleased that you and your customer is happy with the unusual ring design. It has been an absolute pleasure to help with your bespoke design and we look forward to working with you again in the future. All the very best from Drina and the Team at Serendipity diamonds

Date d'achat : 06/11/2023

1

Client de confiance

Vérifié par Feefo

2 years ago

Wedding Ring

Great as always

Emily Austin

Serendipity Diamonds

2 years ago

Thank you for leaving us some feedback today! We are pleased to hear you were happy with everything. The team were delighted to help throughout, and please get in touch if you need anything further at all. Kind regards Emily & the team at Serendipity

Avis sur des produits

Date d'achat : 17/10/2023

2

JE

Jennifer Edwards�

Vérifié par Feefo

2 years ago

Ce que Jennifer Edwards� a dit à propos de Serendipity Diamonds:

Came through with custom orders

Their customer service is excellent. I ordered a setting without a stone in an odd stone size. Their finished product was of excellent quality. The lead time was a quick two weeks, which for a custom...

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Drina Shephard

Serendipity Diamonds

2 years ago

Thank you so much for such a lovely review, this has made very pleasant reading. It has been an absolute pleasure to help you with your commissions and we are so pleased that you are happy with your purchases. We are always on hand if you ever need anything in the future. With best wishes Drina and the Team at Serendipity Diamonds

Avis sur des produits

Date d'achat : 17/10/2023

0

CH

Chris Playdon - Heal�

Vérifié par Feefo

2 years ago

Ce que Chris Playdon - Heal� a dit à propos de Serendipity Diamonds:

The staff where very friendly and helpful, and ring I got I am extremely happy with.

Emily Austin

Serendipity Diamonds

2 years ago

Good Morning, Thank you for taking the time to leave us feedback today. We are so pleased to hear you were happy with our service, it was an absolute pleasure to help with your enquiry along the way. Please get in touch with us if you need anything in future at all. Best wishes Emily & the team at Serendipity

Avis sur des produits

Date d'achat : 17/10/2023

1

Client de confiance

Vérifié par Feefo

2 years ago

Sparkling service and beautiful designs

The service was wonderful. Personal, friendly, efficient and helpful.

Avis sur des produits

Drina Shephard

Serendipity Diamonds

2 years ago

Thank you so much for taking the time to leave a review for us, We really do appreciate any feedback, and this is very helpful for us to improve. We are so pleased to hear that you love the ring, although slightly too big. And yes as you say we can adjust the size for you with no problem at all. If you want to arrange a resize, and if you do so within 60 days of receiving it we will adjust it for you free of charge. We are so happy to hear you are happy overall and that you appreciated the packaging. It was an absolute pleasure to help you along the way and we are always on hand to help in the future. Best wishes to you both, Drina and the Team at Serendipity Diamonds

Date d'achat : 29/08/2023

0

TR

Tracey

Vérifié par Feefo

South Yorkshire

2 years ago

Ce que Tracey a dit à propos de Serendipity Diamonds:

Authentic and professional company

I have been using Serendipity Diamonds for approximately 14 years since my engagement ring was purchased by my, then fiancé. This experience relates to a re-design of my engagement ring, using my...

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Drina Shephard

Serendipity Diamonds

2 years ago

Thank you Tracey for leaving such a lovely review, we really appreciate your kind words. It is always a pleasure to help you with your commissions and we always look forward to hearing how happy you are with them. Please do not hesitate to get in touch if you ever need anything in the future.

Avis sur des produits

Date d'achat : 07/08/2023

0

Serendipity Diamonds Commentaires

Vintage Blue Sapphire Engagement Ring(1) commentaires en plus sur ce produitVoir le site Internet du produitMy ring is a lovely sapphire engagement ring surrounded by diamonds, a beautiful timeless piece.

Lab-grown Emerald Cut diamond Engagement ring(1) commentaires en plus sur ce produitVoir le site Internet du produitStunning ring. I love it and have had so many compliments.

Ophelia, Bespoke holding 0.10cts Sky Blue Diamonds in offset Shoulders, Client's own Centre Diamond 0.50cts, Created in Platinum(1) commentaires en plus sur ce produitVoir le site Internet du produitBeautiful and individual ring.

Ribbon twist wedding ring, created in 9ct white gold.�(8) commentaires en plus sur ce produitVoir le site Internet du produitJust what we wanted thanks

Mount only of the bezel setting, created in 18ct rose gold, crafted to clients diamond size.�(1) commentaires en plus sur ce produitVoir le site Internet du produitWorkmanship was perfect. Service fast and their CS team great.

Bocote wood inlaid titanium 7mm wide band. �(1) commentaires en plus sur ce produitVoir le site Internet du produitGreat product well made and looks great

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?