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Avis sur Royal Academy of Arts | Avis sur le service client de https://www.feefo.com/reviews/royal-academy-online-shop | Feefo

Afficher tous les 16,603 commentaires

Client de confiance

7 years ago

Date d'achat : 12/06/2016

Great

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Maria

Washington, DC

7 years ago

Date d'achat : 18/05/2016

Ce que Maria a dit à propos de Royal Academy of Arts:

Having such an effective sales website for a venue like the Royal Academy is incredibly useful for people like me who don't get to travel all the way there and would like to purchase items relating to

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Brian

Barnham

7 years ago

Date d'achat : 23/04/2016

Ce que Brian a dit à propos de Royal Academy of Arts:

Product arrived very quickly and in good condition. Very efficient service.

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Alan

London

7 years ago

Date d'achat : 15/06/2016

Ce que Alan a dit à propos de Royal Academy of Arts:

I made contact by phone and left a message regarding a book I was seeking,I got a prompt call back,and was told the book I sought was now sadly sold out.The book accompanied the 2014 Moroni exhibition

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Client de confiance

7 years ago

Date d'achat : 18/04/2016

Beautifully wrapped parcel and quick delivery

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Client de confiance

7 years ago

Date d'achat : 03/06/2016

most satisfactory

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Client de confiance

7 years ago

Date d'achat : 22/05/2016

Well-done, but I would have appreciated to receive an email notification that the catalog was shipped.

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Prof B A M

St Andrews Scotland

7 years ago

Date d'achat : 11/06/2016

Ce que Prof B A M a dit à propos de Royal Academy of Arts:

Service - poor. I am waiting on a response to my email re the mis-selling of Tess Jarray

Lucy

Royal Academy of Arts

7 years ago

We sincerely apologise for the delay whilst we investigated the sale pricing of this book for you, and hope that the details sent via email explained the pricing process satisfactorily.

Your feedback is very appreciated, and please do get in touch if you have any further questions at all or additional feedback as we would be happy to help.

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Recieved paperback edition and not hard back edition as expected. The Royal Academy advertises the book as having an original price of £16.95 with a sale reduction of 82 per cent. This is highly inac

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Lucy

Royal Academy of Arts

7 years ago

Thank you very much for writing your feedback. We really appreciate your attention to detail, ensuring that we will represent all of our sale prices clearly, and thank you for your continued patience whilst we investigated this book's former pricing for you.

I hope that the response regarding the re-labelling in our shop explained the unfortunate confusion before your purchase of the book on sale for £3, reduced from £16.95, but please do get in touch with any further questions.

Thank you again for your patience and sincere apologies for this issue.

Over-priced. Poor quality.

Lucy

Royal Academy of Arts

7 years ago

Thank you for your feedback, and we are very sorry that you we not happy with your purchase. Your comments are much appreciated, and have been forwarded on to ensure that our future ranges can fully live up to expectations, as we endeavor to offer items of high quality.

We are very happy to offer full refunds, with all the information available here:

https://shop.royalacademy.org.uk/refunds-and-returns/

If you have any questions about the process, please contact us by email at mailorder@royalacademy.org.uk or on 0800 634 6341

Apologies again for your disappointment and we look forward to resolving this for you.

Very small tray. Not suitable for a dinner plate and glass. Quite thin. Okay for a cup and saucer and small plate. Somewhat disappointed ~ with size and quality.

Lucy

Royal Academy of Arts

7 years ago

Thank you for your feedback, however we are very sorry to read of your disappointment with the product. It is very valuable for us to have this feedback, so we can focus on stocking items of the best quality.

We are very happy to offer full refunds, with all the information available here:

https://shop.royalacademy.org.uk/refunds-and-returns/

If you have any questions about the process, please contact us by email at mailorder@royalacademy.org.uk or on 0800 634 6341

Apologies again for your disappointment and we look forward to resolving this for you.

Client de confiance

7 years ago

Date d'achat : 28/03/2016

Quick, efficient, uncomplicated!

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Client de confiance

7 years ago

Date d'achat : 21/04/2016

as you'd expect from any such institution -v gd

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À propos de Royal Academy of Arts

Shopping with us directly supports the Royal Academy. This allows us to continue our internationally-acclaimed exhibition programme, run the RA Schools and be an independent charity with no public funding. Many of our products feature the work of Royal Academicians, are exclusive to the Royal Academy and champion emerging designers.

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020 7300 8090

Burlington House, Piccadilly, London, Greater London, W1J 0BD, United Kingdom

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Royal Academy of Arts Commentaires

Barbara Rae Large Purse VaseGreat - very happy. Absolutely beautiful(1) commentaires en plus sur ce produitVoir le site Internet du produit

Giorgione Postcard Pack(1) commentaires en plus sur ce produitVoir le site Internet du produit

Peter Paul Rubens Postcard Book(3) commentaires en plus sur ce produitVoir le site Internet du produit

Diebenkorn Softback CatalogueVery good book with excellent text and illustrations.(1) commentaires en plus sur ce produitVoir le site Internet du produit

Moroni Softback(1) commentaires en plus sur ce produitVoir le site Internet du produit

Lambswool Spot ThrowA gorgeous throw; beautifully soft; colouring matched my living room perfetly.(1) commentaires en plus sur ce produitVoir le site Internet du produit

The Impressionists with Tim Marlow DVDI have not had time to view the DVD as yet(3) commentaires en plus sur ce produitVoir le site Internet du produit

The Impressionists DVDI have not had time to view the DVD as yet(2) commentaires en plus sur ce produitVoir le site Internet du produit

In the Age of Giorgione - Softback Exhibition Catalogue(9) commentaires en plus sur ce produitVoir le site Internet du produit

Jeffery Camp AlmanacBeautiful book - arrived in perfect condition.(10) commentaires en plus sur ce produitVoir le site Internet du produit

Tess Jaray Mystery ConfessionRecieved paperback edition and not hard back edition as expected. The Royal Academy advertises the book as having an original price of £16.95 with a ...(3) commentaires en plus sur ce produitVoir le site Internet du produit

McComb Oranges Tea TowelOver-priced. Poor quality.(6) commentaires en plus sur ce produitVoir le site Internet du produit

Leonard McComb Oranges Dinner TrayVery small tray. Not suitable for a dinner plate and glass. Quite thin. Okay for a cup and saucer and small plate. Somewhat disappointed ~ with siz...(3) commentaires en plus sur ce produitVoir le site Internet du produit

Ceramic Red Earringsexcellent - has replaced a lost earring, i was jsut so glad you still had them in stock(2) commentaires en plus sur ce produitVoir le site Internet du produit

Waterlily Silk Scarfloved it so much bought two to wear as frock - knot one at each shoulder--can b seen on my Fb page(2) commentaires en plus sur ce produitVoir le site Internet du produit

Waterlily Bath Essencegorgeous,bought a 2nd lot(3) commentaires en plus sur ce produitVoir le site Internet du produit

Rose Bath Essencethis was my favourite-quite deightful! re ordered(1) commentaires en plus sur ce produitVoir le site Internet du produit

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?