Very good service and information.
Both before & during holiday.
Easyjet flights were on time and very comfortable after Riviera secured us extra legroom seats.
Riviera Travel
Riviera Travel
17 days ago
We are delighted to hear that you enjoyed such a smooth and well-supported experience throughout your travels with us.
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Riviera Travel
Riviera Travel
17 days ago
We are delighted to hear that you had such a wonderful week exploring Sardinia and Corsica with us. It is fantastic to know that our team provided such a brilliant experience and that you found the group size to be just right for your journey.
Booking was efficient and the agent was very helpful.
Some minor errors in the information booklet provided. Contacting the Customer Service Team took about 50 minutes hanging on the phone.
Riviera Travel
Riviera Travel
17 days ago
Hello Lynn,
We are delighted to hear that you found the booking process efficient and received helpful support, though we regret the difficulties you encountered with your documentation and phone wait times.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
17 days ago
Hello Lynn,
Thank you for sharing your feedback with us regarding your recent holiday. We are glad to hear that you enjoyed the dining and the professionalism of the crew, but we are sorry to learn that other aspects of the trip did not meet your expectations. We appreciate your valuable comments and hope to have the opportunity to provide a much-improved experience on a future journey with us.
Kind regards,
Riviera Travel
Thank you for taking the time to leave such wonderful feedback. We truly appreciate your support and look forward to welcoming you back again soon.
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Riviera Travel
Riviera Travel
17 days ago
Thank you for taking the time to share your feedback with us regarding your recent cruise along the Burgundy, the River Rhone & Provence. We are delighted to hear that you enjoyed an excellent holiday and appreciated the excursions. We also note your helpful comments regarding the pacing of the daily schedule, and we will certainly take this into account as we continue to refine our itineraries for future travelers.
The tour manager was exceptional. Travel arrangements went well. Plenty of emails keeping us up to date.
Gifted a tented experience in Kruger, which in hindsight we wish we hadn't accepted....
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Riviera Travel
Riviera Travel
17 days ago
Hello Lesley,
We are delighted to hear that you enjoyed the strong communication and the overall travel arrangements, particularly the exceptional service provided by your tour manager. We appreciate your feedback regarding the part of the journey that did not meet your expectations, and we are grateful for your helpful insights as we continually strive to enhance our offerings.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
17 days ago
Hello Lesley,
Thank you for sharing your feedback with us regarding the Grand Tour of South Africa. We are pleased that the team provided an exceptional level of service throughout your travels, though we note your comments about the pacing and accommodations. We always aim to strike the right balance on our itineraries, and we will take your thoughts into consideration for future improvements.
Kind regards,
Riviera Travel
Date d'achat : 24/10/2026
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Client de confiance
Vérifié par Feefo
17 days ago
Riviera Travel
Riviera Travel
17 days ago
Hello,
We are genuinely sorry to learn about your disappointing experience with us. We always strive to provide the highest standard of service, and we regret that we fell short on this occasion.
Kind regards,
Riviera Travel
Avis sur des produits
Riviera Travel
Riviera Travel
17 days ago
Thank you for bringing this to our attention. We’re very sorry that you were asked to review a holiday you haven’t travelled on. We appreciate how frustrating this must have been and apologise for the error.
Kind Regards
Riviera Travel.
Very good. We had to fly from Alicante to join the group but it was no problem finding the leader at Napoli. Likewise the lady steered us to the Assistance section on our return journey to Milan.
Riviera Travel
Riviera Travel
17 days ago
Thank you for sharing your positive experience with us. We are delighted to hear that your journey and group connections went smoothly.
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Riviera Travel
Riviera Travel
17 days ago
Thank you for sharing your feedback with us regarding your recent holiday. We are pleased to hear that you found the staff pleasant and the accommodation clean, though we note your comments regarding the dining arrangements and certain aspects of the tour experience. Your insights are greatly valued as we continually strive to improve our services.
Date d'achat : 23/10/2026
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CH
Chay
Vérifié par Feefo
17 days ago
Riviera Travel
Riviera Travel
17 days ago
Thank you for your 5* rating
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Riviera Travel
Riviera Travel
17 days ago
Thank you so much for your wonderful 5-star rating of our Pompeii, Capri and the Bay of Naples tour. We are delighted to know you had such a fantastic experience with us.
Hello,
Thank you for sharing such positive feedback about your recent experience with us. We are delighted to know that our service met your expectations and provided timely assistance.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
17 days ago
Hello,
We are delighted to hear that you enjoyed such a memorable holiday with wonderful arrangements, exceptional leadership, and knowledgeable guides throughout your journey. We also appreciate your constructive feedback regarding the travel time for that particular excursion, as we always value knowing how our itineraries are experienced.
Kind regards,
Riviera Travel
Date d'achat : 22/10/2026
0
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AH
Allan and Liz Howlett
Vérifié par Feefo
GBR
17 days ago
Ce que Allan and Liz Howlett a dit à propos de Riviera Travel:
Most outlets, hotels, Suqs and shops accepted Euros and credit cards. Hotels all very helpful with baggage security and delivery.
English spoken throughout in all cafes shops and restaurants,
Not a...
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Riviera Travel
Riviera Travel
17 days ago
Hello Allan & Liz ,
Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the fascinating attractions and found our hotel accommodations and local amenities to be so accommodating.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
17 days ago
Hello Allan & Liz,
Thank you for sharing your wonderful feedback and photo's with us. We are delighted to hear that you had such a positive experience exploring the historical sites and enjoyed the expertise of our team along the way.
Kind regards,
Riviera Travel
Riviera Travel
Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.