Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur River Cruising | Avis sur le service client de {{merchantUrl}} | Feefo

Afficher tous les 1,482 commentaires

Elaine Taylor

Vérifié par Feefo

16 days ago

Ce que Elaine Taylor a dit à propos de River Cruising:

Very efficient and friendly.

Very competitive and efficient.

Client de confiance

Vérifié par Feefo

23 days ago

Helpful service agent.

The customer service agent, Sam, was very helpful. Called back to confirm taxi pick up time.

Liv House

River Cruising

17 days ago

Thank you for recognising Sam in your review. Our team love helping customers plan their perfect river cruise.

Client de confiance

Vérifié par Feefo

29 days ago

Helpful courteous staff

Very easy and straightforward. Helpful staff willing to spend time looking at all options

Liv House

River Cruising

25 days ago

Thank you for your lovely feedback. Our team prides itself on personal service and expert river cruise knowledge — so it’s wonderful to know we’ve been able to assist you so well.

Cheryl Locke

Vérifié par Feefo

GBR

1 month ago

Ce que Cheryl Locke a dit à propos de River Cruising:

Gold star to Sue!

Professional informed and very helpful

Liv House

River Cruising

25 days ago

We’re so pleased to hear that Sue was able to help you with your river cruise plans. We’ll make sure she knows how much you appreciated her assistance!

Jean Hackett

Vérifié par Feefo

GBR

1 month ago

Ce que Jean Hackett a dit à propos de River Cruising:

Great service!

I was very pleased with the quick response from River Cruising, even though I had to book by phone rather than on-line, and subsequently a prompt response from our cruise company. I was pleasantly...

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Liv House

River Cruising

25 days ago

We’re thrilled you had such a positive booking experience with us. River cruising is such a special way to travel, and we’re so pleased we could help make your plans seamless.

Colin Reed

Vérifié par Feefo

GBR

1 month ago

Ce que Colin Reed a dit à propos de River Cruising:

Travel consultant feedback

A very knowledgeable and professional travel consultant.

Liv House

River Cruising

25 days ago

Thank you so much for your feedback.

Client de confiance

Vérifié par Feefo

1 month ago

Sam was so helpful and gave me all the information I needed. She did a follow-up check to ensure we had received our documents. The deal we had for our dream cruise was excellent.

Liv House

River Cruising

25 days ago

Thanks for your kind comments. We’re delighted you had such a positive experience with Sam and we hope your river cruise is an unforgettable one.

Neil Macintyre

Vérifié par Feefo

GBR

1 month ago

Ce que Neil Macintyre a dit à propos de River Cruising:

Went the extra mile

Sue and the rest of the team went that extra mile to sort out my travel arrangements and enable me to attend a wedding in Portugal before the river cruise. Provided me a number of options to save a...

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Liv House

River Cruising

1 month ago

Thank you for recognising Sue in your review. Our team love helping customers plan their perfect river cruise, and we’re thrilled they made such a difference to your booking experience.

Client de confiance

Vérifié par Feefo

1 month ago

Easy and helpful booked 2 cruises with them

Liv House

River Cruising

1 month ago

We really appreciate your review! Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.

Client de confiance

Vérifié par Feefo

1 month ago

Happy customer

Very helpful and patient. All the telephonists were cheerful and helped with the process.

Liv House

River Cruising

1 month ago

Thank you for your lovely feedback. Our team prides itself on personal service and expert river cruise knowledge — so it’s wonderful to know we’ve been able to assist you so well.

Vous n’avez pas été invité(e) à fournir un avis ?

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Pourquoi faire confiance aux avis de Feefo ?

En savoir plus sur Feefo

River Cruising Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?