Rettie Commentaires

Following our telephone conversation earlier, i would like to thank you for your comments and I am pleased that there were things that we got right and will work on the areas that we can improve.

Thank you very much for your feedback. I am delighted you were so happy with the service received from the Edinburgh Residential team. Max and Maz will be particularly pleased to see your comments. We would be delighted to help again in the future. John Wybar Director

Thank you for your feedback on the service provided by the West End Team, delighted you were pleased with the service - We hope we can assist again in the future. Kind Regards Anne Sutherland Branch Manager

Thank you for your feedback on the service provided by the West End Team, delighted you were pleased with the service - We hope we can assist again in the future. Kind Regards Anne Sutherland Branch Manager

Thank you for your kind review! We're delighted to hear that your home sold quickly and that you felt no pressure throughout the process. It's great to know our approach met your expectations. Wishing you all the best in your next chapter! Best wishes Alison and the Newton Mearns team

Thanks so much for taking the time to review the service you recieved from Lisa and the team at Rettie Glasgow City for your Dennistoun sale. We were delighted to get a good sales result and for the opportunity to work with you on the sale. All the very best with your onward move. Lisa & Rettie City.

Thank you for taking the time to share your feedback. I’m very sorry to hear about the communication issues you experienced during your sale, particularly the lack of updates and the confusion following the staff change. This is certainly not the standard of service we aim to provide, and I understand how frustrating it must have been to feel the need to chase for information yourself—especially during an already stressful time. Please rest assured that your comments have been shared and we are taking steps to improve how we manage handovers and client communications going forward. If there’s anything more we can do to support you or if you’d like to discuss this further, please don’t hesitate to get in touch. Warm regards, Anne

Thank you very much for your feedback. I am delighted you had such a good experience with the Edinburgh Sales team at Rettie. We would love to help you again in the future. John Wybar Director

Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you've consistently received courteous and prompt service from our team, and that we've been able to achieve positive outcomes for you. It's especially rewarding to know you've returned to us more than once and would recommend us to others — your trust means a great deal. If there's anything else we can assist with in the future, please don’t hesitate to get in touch. Warm regards, The Rettie Team

Thank you for taking the time to review the service received and for entrusting us with your sale, it was our pleasure to act for you.