Well thought out and spacious apartment so conveniently located to central Glasgow. Could not fault anything about the apartment and comfortably slept 4 of us but could easily allow more without...
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TC
Trusted Customer
8 years ago
Date d'achat : 18/08/2016
Ce que Trusted Customer a dit à propos de Reserve Apartments | Guests:
During our stay in the apartment there was no warm water and no heating. They tried to fix it but it didn't work. So they offered us a refund of 25%. But they haven't paid it until now. We asked for...
Very helpful staff both before arriving and after arrival.
I was a bit confused when initially booking due the number of emails coming from 3 different addresses, but this was soon sorted. Will def...
Communication from the team was clear and efficient throughout and everyone I dealt with was extremely helpful and friendly. We were met on time by a member of Reserve Apartments staff at the...
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Client de confiance
8 years ago
Date d'achat : 19/10/2016
Great service
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Client de confiance
8 years ago
Date d'achat : 27/10/2016
Excellent service - very polite and helpful when I called to discuss the booking
Our travel agent delt directly with them and as far as I'm aware there weren't any issues.
Reserve Apartments
Reserve Apartments | Guests
8 years ago
Thank you for leaving us some feedback - we take all guest comments very seriously.
We are pleased that you have found our service to be efficient, however we are sorry to hear of your negative experiences within the property. I have passed these comments on to the property manager, and I will update you when I have had a response from them.
All the best - Hannah
Emma - Reserve Apartments
Good organisation! Good service! Please have an eye on the various features of the appartment (heating etc.).
Reserve Apartments
Reserve Apartments | Guests
8 years ago
Thank you for leaving us your feedback. We hope to welcome you back to Edinburgh soon!
We apologise for the lack of wifi during your stay - we have been informed by the owner that this matter was rectified, and the fault was on behalf of the provider.
All the best - Hannah
Emma - Reserve Apartments
Reserve Apartments are specialists in holiday and corporate apartments in Edinburgh & Glasgow. With online availability and price information, it's possible to book our wide range of apartments instantly via our website.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Reserve Apartments are specialists in holiday and corporate apartments in Edinburgh & Glasgow. With online availability and price information, it's possible to book our wide range of apartments instantly via our website.
