Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Renovation Plan | Avis sur le service client de {{merchantUrl}} | Feefo

Afficher tous les 194 commentaires

Client de confiance

Vérifié par Feefo

1 month ago

Excellent Service

Excellent. I got what I needed in good time.

Louise Kerridge

Renovation Plan

1 month ago

Thank you for your lovely feedback, it’s really appreciated. I’m so pleased we were able to get everything you needed sorted quickly.

Thomas

Vérifié par Feefo

1 month ago

Ce que Thomas a dit à propos de Renovation Plan:

Very helpful

Louise Kerridge

Renovation Plan

1 month ago

Thank you very much for your feedback – it’s really appreciated. I’m so pleased to hear that you found the policy and service helpful. If there’s anything further we can assist you with, please don’t hesitate to get in touch.

Elizabeth

Vérifié par Feefo

GBR

2 months ago

Ce que Elizabeth a dit à propos de Renovation Plan:

Confident in policy

I am confident that I have the correct insurance for the renovation project I am undertaking and that is very important to me. The process was simple and I was required to submit an acceptable...

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Louise Kerridge

Renovation Plan

2 months ago

Good afternoon, Thank you very much for your kind feedback it’s greatly appreciated. we are really pleased to hear that you feel confident in your cover and that the process was straightforward for you. We aim to make arranging and managing your policy as simple and efficient as possible, so it’s great to know this has been your experience, both when initially taking out the policy and when extending it. If you need any further assistance at any point, please don’t hesitate to get in touch. Kind regards Renovation Plan Team

James

Vérifié par Feefo

GBR

2 months ago

Ce que James a dit à propos de Renovation Plan:

Highly Recommend all all counts

Very quick turn around for the quote and best price compared to 2 other providers. Very easy process and communication was fantastic.

Louise Kerridge

Renovation Plan

2 months ago

Thank you very much for your kind feedback. I’m really pleased we were able to provide a quick turnaround and a competitive quote for you. It’s great to hear that you found the process straightforward and our communication helpful — that’s exactly the experience we aim to deliver. If there’s anything further we can assist you with, please don’t hesitate to get in touch.

Simon

Vérifié par Feefo

GBR

3 months ago

Ce que Simon a dit à propos de Renovation Plan:

Corry Barn conversion to dwelling

I found the service very professional, helpful and informative. The regular reports and update requests assist with the running of my self build project.

Louise Kerridge

Renovation Plan

3 months ago

Thank you for taking the time to share your feedback. I’m delighted to hear that you’ve found our service professional, helpful and informative, and that the regular updates helped assist you insure your self-build project. Your comments are very much appreciated.

Client de confiance

Vérifié par Feefo

4 months ago

Reccomended

Quickly understood our needs and were prompt and proactive in communications. Eleanor Deal was particularly impressive with her understanding and speed of response which went above and beyond what...

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Louise Kerridge

Renovation Plan

4 months ago

Thank you so much for your positive feedback. We’re delighted to hear that we were able to quickly understand your needs and support you with prompt, proactive communication throughout. I’m especially pleased that Eleanor Deal made such a strong impression. Her dedication, speed of response, and depth of understanding are qualities we value highly, and I will make sure your comments are shared with her and the wider team. We really appreciate you taking the time to share your experience, and we look forward to continuing to support you.

Client de confiance

Vérifié par Feefo

4 months ago

Excellent service

Client de confiance

Vérifié par Feefo

5 months ago

Good reputation, reasonably priced & helpful in explaining what was covered

Louise Kerridge

Renovation Plan

5 months ago

Thank you so much for your lovely feedback! We’re really pleased to hear our good reputation, pricing, and clear explanations made a positive difference. If you need anything else at all, we’re always here to help.

Client de confiance

Vérifié par Feefo

6 months ago

Renovation insurance

I had an excellent experience with Renovation plan when I arranged renovation insurance for my extension project. I spoke to someone who was clear and easy to follow who made the process as painless...

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Louise Kerridge

Renovation Plan

6 months ago

Thank you so much for sharing your experience with Renovation Plan. We’re delighted to hear that the process was clear and straightforward, and that our team was able to make arranging your renovation insurance as smooth as possible. Your feedback means a lot to us, and we’re thrilled that we could support your extension project successfully. If you need any further assistance or support, please don’t hesitate to reach out. Wishing you all the best with your renovation!

Client de confiance

Vérifié par Feefo

7 months ago

Recommend

Really helpful every time you contact them. Have one person to deal with which helps and they always respond quickly. Did have a claim which was dealt with efficiently.

Louise Kerridge

Renovation Plan

7 months ago

Thank you for your review, We’re delighted to hear that you have had quick responses and this has made it easier for you. It’s fantastic to know your claim was handled smoothly too, that’s exactly the level of service we aim to provide. If you ever need anything at all, please don’t hesitate to get in touch. We’re always happy to help!

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Renovation Plan Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?