Redtag.ca Commentaires

Thank you for taking the time to provide feedback. We are sorry you encountered any upset with your reservation. Flight schedules are arranged many months in advance of their intended departure date; however, due to various operational factors, it may become necessary for airlines to make amendments to their schedules. Itinerary changes are solely determined by the tour operator and/or airline. All airlines may experience schedule changes, including cancellations, for numerous reasons and as you will hopefully concur, this is an area where we have absolutely no control. The airline will not notify our agency of any last-minute flight delays/cancellation. It is important to reconfirm your flight within 24 hours of departure to ensure your flight is still leaving on time. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824