Redtag.ca Commentaires

Thank you for your feedback regarding the pricing of your vacation. Pricing of travel, whether a vacation package or air only reservation, can be very fluid and we appreciate how frustrating this can be for passengers who have already confirmed their vacation prior to a price drop. Please bear in mind all rates are solely determined by the tour operators and airlines involved and their terms and conditions stipulate that rates will not be adjusted (increased or decreased) once confirmed.  Prices do fluctuate and as you will hopefully concur, this is an area where we have absolutely no control.  Please feel confident, we do value your business and assure you of our very best intentions at all times.

Thank you for taking the time to provide a review on your experience.  We are committed to providing outstanding service in all areas of our operation.  Employee performance is something which we feel intensely strong about.  We are very happy to hear that your experience reflects what we strive for in customer satisfaction. Is there anything we could have done better to receive a 5* rating?  Please feel free to contact us at customerservice@redtag.ca with any further comments about your experience.  Thank you again as we appreciate you taking the time to share your feedback.