Redtag.ca Commentaires

Thank you for letting us know.  This would have been a hotel decision and not one we would have been advised of prior to your arrival.  Please feel confident, we do value your business and assure you of our very best intentions at all times.We thank you for your business, and will look forward to assisting you with any future travel plans.

Thank you for taking the time to provide a review.  We are committed to providing outstanding service in all areas of our operation. Employee performance is something which we feel intensely strong about. This category of representation is definitely not sanctioned at our agency.  We searched our system for the calls mentioned using the telephone number provided at the time of booking but were unsuccessful.   Is there an alternative telephone number that you called our office from?  If so, please email this information to customerservice@redtag.ca.  Please be assured, this incident has been brought to our Operations Manager’s attention, to guard against any further occurrences of this nature. We value your business and hope you will accept our most genuine apologies for the upset you encountered.