Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Redtag.ca

Afficher tous les 50,195 commentaires

Client de confiance

8 years ago

Website was very easy to use. Have used it in the past and will continue to use it for future trips.

Client de confiance

8 years ago

Didn't get the package I reserved. They gave me a 40.00 discount for the screwup but I had to pay an extra 200.00 because they couldn't get the package I reserved and I had to pay more!!

Deborah

Redtag.ca

8 years ago

Thank you for providing your review. We appreciate the frustration of finding out the price increased before confirming your reservation. Our web site is live and connected directly to the tour operators, airlines, cruise lines and consolidators. All rates are solely determined by the suppliers. Prices do fluctuate and as you will hopefully concur, this is an area where we have absolutely no control. As a gesture of goodwill our office extended you a discount towards the price increase incurred. Please feel confident, we do value your business and assure you of our very best intentions at all times.

Trusted Customer

Vancouver

8 years ago

Ce que Trusted Customer a dit à propos de Redtag.ca:

I messed up when booking online, I called as soon as I realized and the staff at redtag were amazing and understanding. They fixed me flights and had me on my way in no time! Thanks so much!

Client de confiance

8 years ago

Terrific customer service

Tamela was terrific! She was very patient and knowledgeable and really helped us get the best trip booked for our family.

Trusted Customer

Penhold Alberta Canada

8 years ago

Ce que Trusted Customer a dit à propos de Redtag.ca:

great service

they went out of their way to help me in my request and when i lost my information regarding my trip from Arizona to Calgary Kimberly Barzola within minutes sent me my requested update so i could...

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Client de confiance

8 years ago

They were very quick friendly! And value their customers. I only use red tag because of this.

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Redtag.ca:

Service was very poor with agents not available, responses very confusing, and voice responses difficult to get where you needed to get. Don't think I will try to use this company again

Deborah

Redtag.ca

8 years ago

We are sorry that you were disappointed, but are pleased that you took the time and trouble to write to us about your experience. All feedback from our customers is invaluable. For any assistance with your reservation please contact our office at 1-866-873-3824

Client de confiance

8 years ago

Booked last minute - everything went smoothly!

i booked my trip online only 2 days before departure, everything went smoothly. Received all appropriate documents and tickets on time.

Trusted Customer

Eastern Passage, NS

8 years ago

Ce que Trusted Customer a dit à propos de Redtag.ca:

Very positive experience.

An error occurred during online booking. Only after reviewing the invoice I received by email that I saw the error, this was Good Friday. Tried to call right away but offices were closed so I replied...

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Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Redtag.ca:

Informative

Great

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Pourquoi faire confiance aux avis de Feefo ?

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Redtag.ca Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?