Red Funnel Isle of Wight Ferries Commentaires

Thanks for the feedback which will be passed onto the F&B team.

Thanks for the feedback. Travel Card holders can get priority loading at a reduced price which can be selected when booking online or by phone. Your experience of turning up early and loading last will be fed back to the Ops team as this is not normal practise. In the meantime, thank you for travelling with us.

Thanks for the review, sorry to hear you were not loaded quickly. Loading is slightly more complex than it seems. We generally load small cars first if the mezzanine decks are in use to give more room between them and vehicles whose occupants require lift access. On C deck, customers who paid for priority loading will be boarded before other cars. Commercial vehicles and coaches will be loaded between cars to ensure even weight distribution on the main deck.

Thank you for the kind review and the constructive feedback which will be forwarded to the pricing team.