Ce que Nigel Nicholls a dit à propos de RecoverFit:
Outstanding services
Top quality
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SL
Su Lee
Bath UK
5 years ago
Ce que Su Lee a dit à propos de RecoverFit:
Poor after sales service with faulty product.
Reply my email. Need to replace faulty product asap
Ryan Brunt
RecoverFit
5 years ago
Hi Su, firstly we are very sorry for missing your first email, we have actually put a process in place with the team that we now shouldn't miss any emails moving forward.
Secondly, after your email conversation with Dan, we sent you out a replacement product straight away to rectify the issues you were having.
Sorry for the inconvenience caused and we thank you for your feedback.
Regards
Ryan
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Client de confiance
5 years ago
Quick and Easy
Easy interaction over chat, answered all my questions and quickly dispatched the Normatec boots. Customer Service team was very attentive and managed to swap the boots out within a day after I had an...
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Client de confiance
5 years ago
They stopped working after 1 day
Ryan Brunt
RecoverFit
5 years ago
Hi, firstly we are very sorry that your system stopped working after 1 day.
We sent you out a replacement unit straight away, which we are now confident that this is working well.
We thank you for your feedback, it's imperative to help the team be better.
Regards
Ryan
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Client de confiance
5 years ago
Fast response and product worked
Order delivered quickly and product did what it was supposed to do
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IZ
Islam Zaman
5 years ago
Ce que Islam Zaman a dit à propos de RecoverFit:
Excellent service
They were quick to resolve an issue I had. I fact they sent me the latest model free of charge
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TC
Trusted Customer
Paris
5 years ago
Ce que Trusted Customer a dit à propos de RecoverFit:
Well as much as I enjoyed the normatec my charger stopped working after less than 20 uses . So all in all not to happy
Ryan Brunt
RecoverFit
5 years ago
Hi Gerbrandt, We are sorry that you have had an issue with your charger.
The System has a 2 year warranty so we hope that this was resolved at the time of the fault and it was replaced with a new one.
We thank you for your feedback.
Regards
Ryan
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DD
Dan Deaton
5 years ago
Ce que Dan Deaton a dit à propos de RecoverFit:
Really good communication
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Client de confiance
5 years ago
Great service!!
Service was great! Thanks RecoverFit! Also the delivery came so quick!!
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MB
Maarten Bouwknecht
5 years ago
Ce que Maarten Bouwknecht a dit à propos de RecoverFit:
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
