Hi there,
We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Spoke with a lovely gentleman Jordan
He was very professional and efficient
He deserves a payrise
He explained everything clearly and I could tell he is good at his job and delivering excellent...
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CX
Real Insurance
6 months ago
Hi there,
Thank you for your wonderful feedback! We’re so pleased to hear Jordan provided such professional and efficient service, and that everything was explained clearly. We’ll be sure to pass on your kind words to him.
Kind regards,
Alisa
Hi there,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.
Kind regards,
Scott
Avis sur des produits
Date d'achat : 22/04/2026
0
Partager
Client de confiance
Vérifié par Feefo
6 months ago
Best customer service 👌
CX
Real Insurance
6 months ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Avis sur des produits
Date d'achat : 21/04/2026
0
Partager
AS
Adam Stroud
Vérifié par Feefo
AUS
6 months ago
Ce que Adam Stroud a dit à propos de Real Insurance:
I had such a great experience with Andrew! From start to finish, his service was absolutely top-notch. He was professional, friendly, and genuinely cared about making sure everything was done right.
CX
Real Insurance
6 months ago
Hi Adam,
Thank you for your wonderful feedback. We’re so pleased to hear Andrew provided such a friendly and professional experience, and that you felt genuinely supported throughout. We’ll be sure to pass on your kind words to him.
Kind regards,
Alisa
Avis sur des produits
Date d'achat : 15/04/2026
0
Partager
Client de confiance
Vérifié par Feefo
6 months ago
Excellent
CX
Real Insurance
6 months ago
Hi there,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
Avis sur des produits
Date d'achat : 10/04/2026
0
Partager
Client de confiance
Vérifié par Feefo
7 months ago
very easy service
CX
Real Insurance
6 months ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
Avis sur des produits
Date d'achat : 08/04/2026
0
Partager
AB
Allan Brewer
Vérifié par Feefo
AUS
7 months ago
Ce que Allan Brewer a dit à propos de Real Insurance:
Please refer to feedback as it should have been a lot better and was very frustrating
CX
Real Insurance
7 months ago
Hi Allan,
Thank you for reaching out to share your concerns with us and I apologise for any frustrations caused during your experience.
As this is not the service that we expect our customers to receive, we appreciate you bringing this to our attention and providing us with the opportunity to escalate your feedback on to the relevant team to review in more depth.
Please don't hesitate to let me know if you would like to be contacted or require any further assistance.
Kind regards,
Alisa
Avis sur des produits
CX
Real Insurance
7 months ago
Hi Allan,
Thank you for reaching out to share your concerns with us and I apologise for any frustrations caused during your experience.
As this is not the service that we expect our customers to receive, we appreciate you bringing this to our attention and providing us with the opportunity to escalate your feedback on to the relevant team to review in more depth.
Please don't hesitate to let me know if you would like to be contacted or require any further assistance.
Kind regards,
Alisa
Date d'achat : 30/03/2026
0
Partager
LW
Lelesi Warusam
Vérifié par Feefo
AUS
7 months ago
Ce que Lelesi Warusam a dit à propos de Real Insurance:
Hi Lelesi,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
Avis sur des produits
Date d'achat : 02/04/2026
0
Partager
EG
Evans Andoh Gyamfi
Vérifié par Feefo
AUS
7 months ago
Ce que Evans Andoh Gyamfi a dit à propos de Real Insurance:
Hi Evans,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.
Kind regards,
Scott
Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.