Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Quoteline Direct Commentaires

https://www.quotelinedirect.co.uk

Service

avis au cours de l’année écoulée

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Veronica Henderson

6 years ago

Ce que Veronica Henderson a dit à propos de Quoteline Direct:

Needing to be more careful with accuracy of details

Very good quote for both car insurance and breakdown cover. However there were mistakes in the accuracy of both documents which meant having to ring again. I had to ring a third time and after...

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Lucy

Quoteline Direct

6 years ago

Hi Veronica, Thanks for your recent observations. It's great to hear that you received a good quote for your car insurance, however, we are disappointed to learn of the mistakes made on your insurance policy. We strive to deliver a high standard of customer service, but clearly we didn't get this right the first time round. A senior member of staff has since contacted you and assured you the voucher will be sent this week, we apologise for the delay. Thank you for your continued business. Kind regards, Lucy

John Blundell

6 years ago

Ce que John Blundell a dit à propos de Quoteline Direct:

Prompt phone answer, quick and easy response and fix of my query.

Jeffrey Brannan

6 years ago

Ce que Jeffrey Brannan a dit à propos de Quoteline Direct:

Easy to buy, but I do object to all the unnecessary material sent along with the essential policy documentation (advertising etc!)

Alan Herridge

6 years ago

Ce que Alan Herridge a dit à propos de Quoteline Direct:

Good phone manner

Client de confiance

6 years ago

Renewed my policy with no problems quick and easy

Beverley Hayter

6 years ago

Ce que Beverley Hayter a dit à propos de Quoteline Direct:

Took ages to get to speak to someone

Shinichi Kumagai

6 years ago

Ce que Shinichi Kumagai a dit à propos de Quoteline Direct:

Quite poor.

Lucy

Quoteline Direct

6 years ago

Hi Shinichi, Thanks for your recent input. We are sorry to hear you feel this way and are keen to understand why you felt your recent experience with us was quite poor. We are always looking for ways to improve so would greatly appreciate an explanation behind the review. A senior member of staff has since attempted to contact you on various occasions to discuss further, but has been unsuccessful. We are really keen to speak with you to try and resolve the matter. If you can confirm a time that is more convenient to talk, please reply back to us. Kind regards, Lucy

John Pritchard

6 years ago

Ce que John Pritchard a dit à propos de Quoteline Direct:

Yes - good service

Client de confiance

6 years ago

Efficient and effective

Excellent. Did what I wanted exactly as I needed. Clear and quick.

Client de confiance

6 years ago

Simple and easy to renew policy

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