Mike Shaner was the best. He was attractive, personable and took the time to explain everything. He definitely made the overall experience enjoyable. Good customer service is hard to come by these...
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Nina Torres
Puronics
7 years ago
Thank you for your feedback.
Avis sur des produits
Date d'achat : 24/05/2019
1
Partager
TC
Trusted Customer
Morgan Hill, CA
7 years ago
Ce que Trusted Customer a dit à propos de Puronics:
Thank you for your feedback. My General Manager will contact you regarding this matter.
TC
Trusted Customer
7 years ago
After speaking with Puronics about my rarely soft water, I was given some instructions to get things back on track, This resulted in successfully improving the softness, although, I still believe that the water is less soft than past experience. It could be that our local water is just too hard for the device to fully soften the water. At any rate, the team at Puronics is first rate.
TC
Trusted Customer
7 years ago
Puronics hung in there and found and corrected the root issue. Thanks Puronics!
The service tech installed the new water system within the specified time period.
The service tech explained the inter workings of the system and estimated the amount of salt usage on a monthly...
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Nina Torres
Puronics
7 years ago
Thank you for your feedback.
Avis sur des produits
Date d'achat : 23/05/2019
1
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Puronics:
Timely service! Technician (Ken) was meticulous to insure proper installation and was helpful with detailed explanation on operation of new unit.
more access online I cannot speak due to illness so it took awhile to have someone call for me. if you could note that I need an email for ontime arrival and order service when needed , if you do...
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Avis sur des produits
Date d'achat : 23/05/2019
0
Partager
Client de confiance
7 years ago
Serviceman arrived during time promised. He was very professional and polite. Answered all my questions.
Nina Torres
Puronics
7 years ago
Thank you for your feedback.
Avis sur des produits
Date d'achat : 23/05/2019
0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Puronics:
Shawn, Explained what he was going to do in advance. He also explained how
to get better performance out of the united. He advised a few areas of concern before they become a problem. Job well...
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Nina Torres
Puronics
7 years ago
Thank you for your feedback.
Avis sur des produits
Date d'achat : 21/05/2019
0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Puronics:
The service man was very nice and do explain a lot of questions I had
However I would like to have a service manual
Thanks
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