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Paragon Commentaires

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service

avis au cours de l’année écoulée

Afficher tous les 7,696 commentaires

Trusted Customer

Bournemouth

2 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Easy to understand site everything clearly explained, and good security

Client de confiance

2 years ago

Unable to see maturity options

Have not shown maturity options when logged into account. Only what account you wish money to go to!

Claire

Paragon

2 years ago

Thanks for sharing your feedback. We’re sorry you’re not entirely happy with our maturity process. Your feedback is important to help us improve for the future and will be taken on board. We do have a 'Guide to helping you choose you re-investment opinions' within our FAQs section, which you may also find helpful when selecting your options. However, if you'd like to speak to us further then please get in touch through our usual customer service channels.

Client de confiance

2 years ago

Been with Paragon a while now. Good service. Easy to use website. Always kept informed. Happy customer.

Client de confiance

2 years ago

Keeping it to themselves

You could/ should actively promote to customers when there are better interest paying accounts available which existing Paragon accounts could be transferred into.

Claire

Paragon

2 years ago

Hello. Thank you for taking the time to leave us your feedback. We have spoken with our savings team who have confirmed this is something they've recently started doing. If you have any further queries, then please feel free to contact our customer services team on the usual channels and we'll be happy to help.

Trusted Customer

2 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Easy clear log in process.

easy enough to log in BUT ... being asked to view a T&C which then bounces you out again is a bit silly

Trusted Customer

2 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Very helpful patient staff and couldn't manage without you.

Trusted Customer

2 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Slow to update payments into account thinking they have not been paid or so

Yes they are ok

Client de confiance

2 years ago

Easy self service

One of the easiest online account pages ever used everything explained as you use very easy to navigate

Trusted Customer

Largs

2 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Delighted to have opened a Paragon Account

The Account set up process was very quick and straightforward. Excellent customer support and Paragon products are also very competitive

Trusted Customer

Sheffield

2 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Great bank!

Easy to use website with a good selection of accounts with excellent interest rates.

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