Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Paragon Commentaires

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service

avis au cours de l’année écoulée

Afficher tous les 7,696 commentaires

Client de confiance

2 years ago

Unable to print two closed accounts. No message to me of payments made

By sending invoices of payments rather than my investigating to see them No telephone access to question about Joint accounts. Your service is not as good as it used to be.

Claire

Paragon

2 years ago

Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received. Your feedback is important to help us improve for the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

Client de confiance

2 years ago

Great telephone support

Very helpful and polite service.

Trusted Customer

2 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Good bank

Very happy with paragon savings as always up to date with information

Client de confiance

2 years ago

easy to transfer isa

transfer isa

Trusted Customer

2 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Great Bank

Easy to use on line, good rates, good notifications

Trusted Customer

2 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Struggling to withdraw money

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Claire

Paragon

2 years ago

Thanks for taking the time to respond. We’re sorry to hear that you’re having problems withdrawing your money. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

Trusted Customer

Esher

2 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Quick and easy account opening

Easy to use website especially for an existing customer. New Isa account opened on one day funded the next and the deposit quickly acknowledged. Worked like clockwork.

Client de confiance

2 years ago

Easy to manage

I had excellent help when needed to complete my transaction having made a mistake

Trusted Customer

2 years ago

Ce que Trusted Customer a dit à propos de Paragon:

The Telephone was answered very quickly and was answered promptly by a very helpfull member of staff who guided me through renewing my maturing Isa I found the service I received was excellent

Client de confiance

2 years ago

Very easy and easy to follow

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