Online Pound Store Commentaires

Hi Rosehelen, Thank you for leaving your review. We are so sorry to hear that you were missing part of your order! Unfortunately, your second parcel suffered damage in transit with the courier. As our customer service team operates Monday to Friday, a member of our team has reached out to your email first thing this morning with an immediate resolution to get this fully sorted for you. Thank you for your patience with us over the weekend, and please check your inbox for our message! Kind regards, OPS

Hi, Thank you so much for taking the time to leave a review and for your kind words about our service! I was really sorry to read that two of the plastic tops arrived broken in transit. Even small damage is never the experience we want for our customers. A member of our customer service team has reached out to gather more information. As soon as we receive your reply, we'll provide an immediate resolution. Kind regards, OPS

Hi, Thank you so much for the 4-star review and for your kind words on our fast dispatch and product accuracy! We are very sorry to hear that the tub of filler was damaged during transit. Even a minor spillage is never the experience we want for our customers, so I have reached out to you directly via message to get a few more details so we can make this right for you. Thank you again for your feedback, and we hope to serve you again soon! Kind regards, OPS