Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Novuna Personal Finance Commentaires

https://www.novunapersonalfinance.co.uk

EXCEPTIONNEL

We've been voted the UK’s 'Best Direct Loan Provider' for the last 12 years running.

Service

4.9

2,385

143

2,548

avis au cours de l’année écoulée

Afficher tous les 63,130 commentaires

Client de confiance

12 years ago

Very efficient service, oth online and over the phone with a query.

Client de confiance

12 years ago

Quick,easy to use website with a quick response and quick transaction time all at a…

Quick,easy to use website with a quick response and quick transaction time all at a better APR than my bank!

Client de confiance

12 years ago

Excellent service and could not have been any better, thank you

Client de confiance

12 years ago

The service was good however it was a bit contradicting. Initally I received an email…

The service was good however it was a bit contradicting. Initally I received an email stating the loan had been approved then two days later I was advised they required additional information.

Client de confiance

12 years ago

Amazing service, very helpful and efficient.

Client de confiance

12 years ago

The best service I have ever received

Client de confiance

12 years ago

The process was very slow. It was agreed on line and I waited 4 days…

The process was very slow. It was agreed on line and I waited 4 days for the money to go into my bank. It didn't so I rang and was told they needed proof of ID and a months bank statement. This...

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Hitachi Personal Finance

Novuna Personal Finance

12 years ago

Really sorry you experienced this delay. We do sometimes need to do some further checks but you should have been made aware of that during the application process. In light of your feedback, we are reviewing the process. Hitachi Personal Finance

Client de confiance

12 years ago

Easy to use, quick decision and rapid payment. Thank you.

Client de confiance

12 years ago

made me jump through hoops for the loan, and couldnt understand why. for a 2500…

made me jump through hoops for the loan, and couldnt understand why. for a 2500 loan, took a loan for a 4000 sofa, and didnt have to provide as much, and communication was very poor

Hitachi Personal Finance

Novuna Personal Finance

12 years ago

Client de confiance

12 years ago

I have used Hitachi before and have found their staff very pleasant to deal with and…

I have used Hitachi before and have found their staff very pleasant to deal with and knowledgeable and the transaction we did had a very positive feel about it and I felt Hitachi were splendid and...

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Pourquoi faire confiance aux avis de Feefo ?

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