First, I told them at least 3 times to change my name. I am Martin Picard. Also, the return window for refu ds is way yoo short. I could not return the item purchased because I was offering the watch...
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Customer Service Team
Nordgreen
2 years ago
Thank you for sharing your feedback, Martin. We're sorry to hear that you find our return policy too short. Please be aware that we have disclosed our extended return period for the 2023 holidays. Orders placed between the 5th of November and the 25th of December, 2023 were eligible to be returned for a full refund or exchange for free of charge until January 7th, 2024. We appreciate your time and your business.
Best regards,
The Nordgreen Team
Avis sur des produits
Date d'achat : 07/11/2023
0
Partager
CB
Christine Brundage
2 years ago
Ce que Christine Brundage a dit à propos de Nordgreen:
Return policy terrible. Had to pay for return shipping to Europe because the watch wasn't satisfactory.
Customer Service Team
Nordgreen
2 years ago
Thank you for your feedback. We're sorry to hear that you find our return policy terrible. Please be aware that we have disclosed our extended return period for the 2023 holidays. Orders placed between the 5th of November and the 25th of December, 2023 were eligible to be returned for a full refund or exchange for free of charge until January 7th, 2024. We can confirm that you have submitted your return request past the deadline.
Avis sur des produits
Date d'achat : 01/12/2023
0
Partager
MP
Mary Kay Phelan
2 years ago
Ce que Mary Kay Phelan a dit à propos de Nordgreen:
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
