Ordering was fine but the website said I would be told what day it was going to be delivered so I could be at home but instead it just turned up while we were out and it was left outside! It could...
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MyBedFrames
MyBedFrames
11 years ago
Thank you for your review and bringing this to my attention. We call and book the delivery in the day before to save a wasted trip and then the driver calls an hour before delivery so I will look into this and see firstly why this did not happen and also why it was just left.I am pleased that you are happy with the bed but disappointed with the delivery situation.
Jamie Welch
Never got any confirmation about delivery time just got a phone call on the day . Off the delivery driver asking where i was and because i wasn't there what was i gonna do about it.
Had to ring my...
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MyBedFrames
MyBedFrames
11 years ago
Thank you for your review. As discussed on the phone due to your location we had to dispatch this via a courier service. I have contacted the couriers and they did advise that they were happy to re deliver on another day or leave it safe. I am not sure if they are telling the truth but do apologise for this as it is not our standard procedure.
Jamie Welch
MyBedFrames offer a huge selection of bed frames and bedsteads, mattresses and sofa beds, saving you up to 60% off the RRPs of many of the products in our range..
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Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
MyBedFrames offer a huge selection of bed frames and bedsteads, mattresses and sofa beds, saving you up to 60% off the RRPs of many of the products in our range..
