Part of my order was missing, I have half of a table! I have been chasing up the other half for days and days however just kept getting told to keep waiting. Finally, they have said it is lost. They...
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Mocka Customer Service AU
Mocka Australia
3 years ago
We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. We can see that our customer service team have resolved this issue for you now. Please let us know if you need further help.
Avis sur des produits
Date d'achat : 11/10/2022
0
Partager
JS
Joanne Smith
3 years ago
Ce que Joanne Smith a dit à propos de Mocka Australia:
Ordered two days prior and my tables arrived. Great quality do not look cheap and amazing value.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you so much for taking the time to leave us this amazing review.
Date d'achat : 16/10/2022
0
Partager
SG
Shenoa Gittins
Gold Coast
3 years ago
Ce que Shenoa Gittins a dit à propos de Mocka Australia:
The purchasing process, service, and delivery timeframes were excellent.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for the 5-stars! Hope to see you again soon!
Avis sur des produits
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for taking the time to give your feedback. We really appreciate it.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you, your feedback is very important to us!
Mocka Customer Service AU
Mocka Australia
3 years ago
We would like the opportunity to investigate your feedback further. Please could you contact us at hello@mocka.com.au and we’ll work with you to resolve any issues as quickly as possible.
Date d'achat : 13/10/2022
0
Partager
JG
Joanne Gibson
3 years ago
Ce que Joanne Gibson a dit à propos de Mocka Australia:
Very good quality, prompt delivery
Mocka Customer Service AU
Mocka Australia
3 years ago
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Mocka.
Date d'achat : 08/10/2022
0
Partager
RG
Rita Gahan
3 years ago
Ce que Rita Gahan a dit à propos de Mocka Australia:
Did not ring door bell
Mocka Customer Service AU
Mocka Australia
3 years ago
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Avis sur des produits
Mocka Customer Service AU
Mocka Australia
3 years ago
We would like the opportunity to investigate your feedback further. Please could you contact us at hello@mocka.com.au and we’ll work with you to resolve any issues as quickly as possible
Date d'achat : 18/10/2022
0
Partager
DS
Danielle Skeet
3 years ago
Ce que Danielle Skeet a dit à propos de Mocka Australia:
Parcel was dropped off in a complete different building in town. If not for the owner coming down we would never got it. So bad.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for bringing this to our attention. We’re sorry you had a bad experience. Please be assured we will pass this feedback onto the carrier. Should you require any further assistance with your order please reach out via email to the customer service team hell@mocka.co.au .
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
