Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Mercantile Trust

Afficher tous les 157 commentaires

Client de confiance

Vérifié par Feefo

9 months ago

Prompt, efficient great communication

Prompt, efficient great communication - Mercantile made the process stress free.

Mercantile Trust

8 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

Mike

Vérifié par Feefo

GBR

9 months ago

Ce que Mike a dit à propos de Mercantile Trust:

Excellent & Efficient service

The service I received from Amit was excellent and extremely efficient. Easy to contact and his responses to any questions was very quick This is the second occasion that I have used Mercantile Trust...

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Mercantile Trust

9 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

Vérifié par Feefo

GBR

9 months ago

Ce que DA a dit à propos de Mercantile Trust:

Thank you Amit

Excellent service. Amit Patel was excellent. Kept us informed all through. Very thorough and professional all through.

Mercantile Trust

9 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

Kevin Grandison

Vérifié par Feefo

GBR

10 months ago

Ce que Kevin Grandison a dit à propos de Mercantile Trust:

Meticulous but overlooked a query that became an issue on funds release day

Very meticulous in the appraisal process. However, something that was queried earlier on in the process was not flagged as an issue, until funds release day. This caused a further delay and could...

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Mercantile Trust

9 months ago

Hi, Thanks for sharing your feedback with us. We're sorry to hear that you faced this issue. We'll make sure to check what caused this. Thanks, Mercantile Trust

Client de confiance

Vérifié par Feefo

10 months ago

Good staff

Shideh

Mercantile Trust

9 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

Gordon Feather

Vérifié par Feefo

10 months ago

Ce que Gordon Feather a dit à propos de Mercantile Trust:

Top of the line funding

Very customer oriented. MT made everything as simple as possible and did everything they said on the tin. If you need money quickly then look no further. Provided of course you have a good track...

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Shideh

Mercantile Trust

10 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

Client de confiance

Vérifié par Feefo

10 months ago

Very Slow and very complicated process. Would not recommend.

Shideh

Mercantile Trust

10 months ago

Hi, Thanks for sharing your feedback with us. We're sorry to hear that you faced these issues — this is not the kind of feedback we usually receive. We'll make sure to investigate what caused this and ensure it doesn’t happen again. Thanks again for bringing it to our attention. Mercantile Trust Team

Client de confiance

Vérifié par Feefo

11 months ago

Excellent service. Very clear explanation of the product.

Mercantile Trust

11 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

Client de confiance

Vérifié par Feefo

11 months ago

Efficient and persistent

Consistent, pro-active and thorough

Mercantile Trust

11 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

Client de confiance

Vérifié par Feefo

11 months ago

There were a number of difficulties with the application, one of them being that my first charge mortgage provider refused to consent to a second charge, but Mercantile Trust were very helpful in...

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Mercantile Trust

11 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust Team

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Mercantile Trust Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?