Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Mercantile Trust

Client de confiance

Vérifié par Feefo

2 years ago

Very Professional. Questions were answered fully.

Mercantile Trust

2 years ago

Thank you for the fantastic 5-star review, [Customer Name]! We’re thrilled you had a great experience with us. Your support means the world to our team. Thanks Mercantile Trust

0

Client de confiance

Vérifié par Feefo

2 years ago

VERY GOOD SERVICE

GOOD

Mercantile Trust

2 years ago

Thank you for the fantastic 5-star review, [Customer Name]! We’re thrilled you had a great experience with us. Your support means the world to our team. Thanks Mercantile Trust

0

JF

John Flanders

Vérifié par Feefo

London

2 years ago

Ce que John Flanders a dit à propos de Mercantile Trust:

They know what they are doing good job

The staff has been very positive and pleasant especially regarding the information they require the staff are also knowledgeable and very responsive with the information good job from John.

Mercantile Trust

2 years ago

Dear Mr Flanders, Thank you for highlighting our outstanding customer service in your review! We’ll pass along your compliments to our team. Kind regards, Mercantile Trust

0

Client de confiance

Vérifié par Feefo

2 years ago

Nice and easy process , clear outline on repayment and frieny customer service.

Mercantile Trust

2 years ago

Thank you for the fantastic 5-star review, [Customer Name]! We’re thrilled you had a great experience with us. Your support means the world to our team. Thanks Mercantile Trust

0

Client de confiance

Vérifié par Feefo

2 years ago

Great service.

Fantastic service from the Mercantile team, very comprehensive and kept us fully upto date through out the process.

Mercantile Trust

2 years ago

Thank you for highlighting our outstanding customer service in your review! We’ll pass along your compliments to our team. Kind regards, Mercantile Trust

0

Client de confiance

Vérifié par Feefo

2 years ago

Very helpful and clear

Great very helpful and clear

Mercantile Trust

2 years ago

Thank you for the fantastic 5-star review. We’re thrilled you had a great experience with us. Your support means the world to our team. Thanks Mercantile Trust

0

BW

Benjamin WIlson

Vérifié par Feefo

2 years ago

Ce que Benjamin WIlson a dit à propos de Mercantile Trust:

Great service

Great service. Amit was really helpful. Explained all the documents I needed to get and questions asked. Really happy with the service

Mercantile Trust

2 years ago

Thank you for taking the time to provide feedback. It really does means a lot to us. Our aim is to make the process as straightforward and stress free as possible. I'm so glad that we could help you. I'll be sure to pass on the message to the team, they'll be delighted. If you need anything don't hesitate to get in touch.

0

Client de confiance

Vérifié par Feefo

2 years ago

Great service

Very professional

Mercantile Trust

2 years ago

Thank you for taking the time to provide feedback. It really does means a lot to us. Our aim is to make the process as straightforward and stress free as possible. I'm so glad that we could help you. I'll be sure to pass on the message to the team, they'll be delighted. If you need anything don't hesitate to get in touch.

0

Client de confiance

Vérifié par Feefo

2 years ago

Professional and efficient service.

Service was professional. Efficient and friendly. All aspects of the process were made simple and clear and were completed in a timely manner.

Amit

Mercantile Trust

2 years ago

Thank you for taking the time to provide feedback. It really does means a lot to us. Our aim is to make the process as straightforward and stress free as possible. I'm so glad that we could help you. I'll be sure to pass on the message to the team, they'll be delighted. If you need anything don't hesitate to get in touch.

0

Client de confiance

Vérifié par Feefo

2 years ago

Great Service

great service by the guys over at Mercantile, they were fast, efficient.

Amit

Mercantile Trust

2 years ago

Thank you for taking the time to provide feedback. It really does means a lot to us. Our aim is to make the process as straightforward and stress free as possible. I'm so glad that we could help you. I'll be sure to pass on the message to the team, they'll be delighted. If you need anything don't hesitate to get in touch.

0

Mercantile Trust Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?