Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Masons | Avis sur le service client de https://www.feefo.com/reviews/masons-surveyors | Feefo

Afficher tous les 352 commentaires

Mr J Thomas

Vérifié par Feefo

GBR

4 days ago

Ce que Mr J Thomas a dit à propos de Masons:

Effortless sale

Advice has always been perceptive, professional and to one end - to sell.

The Team

Masons

4 days ago

Thank you for your review. We are pleased to hear you found the sale process effortless and that our advice was both professional and insightful throughout. Achieving the best possible outcome for our clients is always our focus, so your feedback is greatly appreciated.

Date d'achat : 01/05/2026

Client de confiance

Vérifié par Feefo

11 days ago

Always kept in touch every step of the way. 2nd property we have sold with them would definitely recommend

The Team

Masons

4 days ago

Thank you for such a kind review. We are delighted to have assisted you once again with the sale of your property and greatly appreciate your continued trust in Masons. Keeping our clients informed every step of the way is something we pride ourselves on, so it is wonderful to hear this reflected in your experience.

Date d'achat : 01/05/2026

Mr R Cawthorpe

Vérifié par Feefo

11 days ago

Ce que Mr R Cawthorpe a dit à propos de Masons:

very good all round

The Team

Masons

4 days ago

Thank you for leaving a review. We are glad you had a positive experience with our team here at Masons.

Date d'achat : 30/04/2026

Mr Stephen Clarke

Vérifié par Feefo

GBR

16 days ago

Ce que Mr Stephen Clarke a dit à propos de Masons:

Best local knowledge

All good. Charming staff and always available. We did have several different staff doing the viewings and I in my ignorance thought we would be assigned one who knew the property. Obviously not...

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The Team

Masons

12 days ago

Thank you so much for your kind review. We are proud of our strong local knowledge and pleased this came across in your experience with our team.

Date d'achat : 29/04/2026

Client de confiance

Vérifié par Feefo

26 days ago

Violet was super!

I received very good service with great attention paid to my wishes. Requested call backs were made promptly and I always felt I was kept in the loop.

The Team

Masons

12 days ago

Thank you for leaving your review and we are glad to hear that the team were attentive to your wishes during the process. We shall pass your feedback on to Violet and the team.

Date d'achat : 15/04/2026

Client de confiance

Vérifié par Feefo

1 month ago

The Team

Masons

1 month ago

Thank you for leaving a 5 star review. All of the team here at Masons in Louth are very grateful.

Date d'achat : 02/04/2026

Client de confiance

Vérifié par Feefo

1 month ago

The Team

Masons

1 month ago

Thanks so much for your 5 star review. It is greatly appreciated by the team here at Masons.

Date d'achat : 02/03/2026

Client de confiance

Vérifié par Feefo

2 months ago

This is the estate agent for you!

Masons were extremely helpful during a difficult time selling my Dad's property, and a particular shout out goes to Violet, who kept things on an even keel even when the first buyers dropped out. ...

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The Team

Masons

1 month ago

Thank you so much for a brilliant 5-star Feefo feedback for our Sales team here at Masons. We're delighted to hear that Violet was supportive in your decision making. We wish you all the best and thanks again for taking the time to share your experience.

Date d'achat : 10/03/2026

Mr Cunliffe, Miss Burns

Vérifié par Feefo

GBR

2 months ago

Ce que Mr Cunliffe, Miss Burns a dit à propos de Masons:

Great estate agents, lovely people, very helpful and quick responses

Our estate agent Olivia was absolutely brilliant and answered any questions we had in quick time. As first time movers she was incredibly helpful with anything we was unsure on and made it a lot...

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The Team

Masons

2 months ago

Thank you so much for your fabulous 5-star Feefo feedback for our Lettings & Property Management team at Masons. We're delighted to hear that Olivia was fast and efficient in answering your questions and putting your mind at rest as first time movers. Wishing you every happiness in your home and thanks again for taking the time to share your experience. It's appreciated!

Date d'achat : 08/02/2026

Client de confiance

Vérifié par Feefo

3 months ago

Good Communication

Thank you to Violet for supporting the purchase. Everything went ahead smoothly and quickly.

Sarah - Marketing Manager

Masons

3 months ago

Thanks so much for your positive feedback on your recent purchase. We're delighted you felt supported and the service provided by Violet, our Sales manager, and the team went smoothly and speedily. We appreciate you sharing your experience.

Date d'achat : 05/02/2026

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Masons Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?