Macs Adventure n’est plus un client actif de Feefo
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Client de confiance
Vérifié par Feefo
1 year ago
Mac Adventure review
Sometimes took 2 -3 days to receive a response. Often replies did. It answer the question asked. App was very difficult to navigate. Very poor value for the cost. Not all transfers were covered in...
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Amara
Macs Adventure
1 year ago
Thank you for your feedback. We are sorry to hear about the issues you experienced during your trip. We strive to provide the best service and accommodations for our customers, and it is disappointing to learn that we fell short in several areas.
To address your concerns thoroughly, we would like to investigate further. We will contact you directly to gather more details and work towards a satisfactory resolution. Your input is valuable in helping us improve our services. Thank you for bringing these matters to our attention.
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Client de confiance
Vérifié par Feefo
1 year ago
Generally very good.
I completed a questionnaire after the event asking for MA to contact me re feedback on the accommodation. I’m still waiting for that call and I think it is important that MA...
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0
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Client de confiance
Vérifié par Feefo
1 year ago
0
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Client de confiance
Vérifié par Feefo
1 year ago
Best of the Camino
Excellent service overall! Macs communicated promptly and effectively and did everything they said they would do. We had one problem which arose from a misunderstanding, and Macs effected a very...
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Amara
Macs Adventure
1 year ago
Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience with Macs Adventure. Effective communication is a top priority for us, and we're glad to know we could resolve the misunderstanding to your satisfaction. Your feedback motivates us to keep delivering great service. We look forward to assisting you on your next adventure!
0
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Client de confiance
Vérifié par Feefo
1 year ago
Well planned routes with excellent accommodation.
Excellent app, easy to use, and lets you know if you go off track which is helpful. All the accommodation booked was excellent . A couple of the tracks were closed for building/ forestry works which...
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Amara
Macs Adventure
1 year ago
Thank you for your feedback! We're delighted to hear that you found our app easy to use and helpful for staying on track. It's great to know that the accommodations met your expectations. We apologize for any inconvenience caused by the closed tracks due to construction or forestry work. We appreciate your understanding and will work to ensure our information is as accurate as possible for future travelers. We hope to see you on another adventure soon!
0
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Client de confiance
Vérifié par Feefo
1 year ago
Great support
Regular updates, flexible approach and great app.
0
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DA
Douglas Ash
Vérifié par Feefo
Vancouver
1 year ago
Ce que Douglas Ash a dit à propos de Macs Adventure:
First rate experience
First rate from route planning to accomodation to acrual route via their app. Highly recommend.
Amara
Macs Adventure
1 year ago
Thank you for your feedback! We’re thrilled to hear that you had a first-rate experience from route planning to accommodations and using our app. Your recommendation means a lot to us, and we look forward to helping you on your next adventure!
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Client de confiance
Vérifié par Feefo
1 year ago
Prompt service
Responsive service
Satisfied with results
An employee of the ferry company would not honor the information MACS sent us to confirm arrangement for the company to bill MACS for the fare. We had to...
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Amara
Macs Adventure
1 year ago
Thank you for your feedback! We're glad to hear that you were satisfied with our service and that we could resolve the issue with the ferry fare. We appreciate you bringing this matter to our attention, as it helps us improve the experience for all our customers. Thank you for choosing Macs Adventure!
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CL
Clare
Vérifié par Feefo
Belfast
1 year ago
Ce que Clare a dit à propos de Macs Adventure:
Would definitely recommend
Mac’s transferred all our luggage safely each day, such a relief after a full days walking!
Accommodation was easy to find and decent standards.
One slight transfer issue with number of passengers,...
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Amara
Macs Adventure
1 year ago
Thank you for your feedback! We’re thrilled to hear that your luggage transfers went smoothly, allowing you to enjoy your walks without the added worry. It’s great to know that you found the accommodations to be easy to locate and of good quality. We appreciate your understanding regarding the transfer issue and are glad it was resolved quickly. Thank you for your recommendation, and we look forward to assisting you with your future adventures!
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HR
Heidi Robertson
Vérifié par Feefo
Lunenburg
1 year ago
Ce que Heidi Robertson a dit à propos de Macs Adventure:
Amalfi Coast
Professional from start to finish. Taylor was our consultant. Great communicator, very responsive. She did a fantastic job. Everything was as described. Flawless
Amara
Macs Adventure
1 year ago
Thank you for your feedback! We're delighted to hear that Taylor provided you with such excellent service and that everything met your expectations. We pride ourselves on professionalism and clear communication, so it’s wonderful to know you experienced that throughout your journey. We look forward to assisting you again in the future!
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
