Luxury Gold Commentaires

Thank you very much for your thoughtful feedback. We sincerely appreciate your comments regarding the comfort of the spa facilities on the Tosca River boat and will ensure your suggestion about updating the massage table is passed on to the relevant team. It is encouraging to hear that you found the therapist’s service to be of such a high standard. Your insights are invaluable in helping us enhance the experience for all our guests.

Thank you for sharing your feedback. We are sorry to hear that the tour did not meet your expectations, especially regarding the aspects of luxury and group arrangements described in our brochure. Your comments about the group size, amenities, and communication are invaluable, and we regret any discomfort caused. We will review these points carefully to improve both our guest experience and the accuracy of our materials. Thank you for bringing these concerns to our attention.

Thank you for your thoughtful feedback. We are pleased to hear that you found the tour well presented and our Travel Consierge’s expertise valuable throughout your journey in Egypt. Your comments regarding gratuities are appreciated, and we recognise the convenience of having these included in the overall price. This is certainly something we will consider as we continue to refine our offerings.

Thank you for your thoughtful review. We are pleased to hear that you found your experience both relaxing and informative. Your feedback is greatly appreciated and inspires us to continue providing high-quality service.

Thank you for your review and for sharing your experiences regarding your recent holiday. We are pleased to hear that you enjoyed the itinerary, cruise ship, and the service provided by our on-the-road team. We appreciate your feedback regarding the pricing and the tipping structure. Your concerns are valid, and we will take them into consideration as we continually strive to improve our service and ensure a fair compensation structure for our staff. We value your insights and hope to welcome you back in the future.

Thank you for your feedback. We appreciate your suggestion regarding advance notice for tipping expectations and will ensure clearer communication in the future to help guests plan accordingly. Should you prefer, our Reservations Team can assist you in including gratuity costs in your booking, enabling you to settle this in advance of your travels. Thank you once again for your valuable feedback. We look forward to providing you with an even better experience in the future.

Thank you for your thoughtful feedback. We are pleased that the itinerary and the expertise of both the Travel Concierge and Coach Driver met your expectations. Your comments regarding the hotel service and specific experiences in Wellington and Havelock North are noted and will be addressed with the Operations Department to ensure improvements. We appreciate you taking the time to share your insights, which are invaluable in our ongoing efforts to enhance the quality of our offerings.

Thank you very much for sharing your thoughtful feedback. We are pleased to hear that you found the Travel Concierge and Coach Driver to be excellent, and that the itinerary allowed you to experience the diverse beauty of New Zealand. We appreciate your comments regarding the hotel selection and meal portions, as well as your observations about the length of some travel days. We value your insights and will use them to improve our future programmes.

Thank you for taking the time to share your feedback. We are pleased to hear that the tour, accommodation, Travel Consierge, and service met your expectations. Your positive remarks are greatly appreciated and will be shared with our team. We hope to have the opportunity to welcome you again in the future.

Thank you for your wonderful feedback. We’re delighted to hear the hotels exceeded your expectations, and we appreciate your understanding regarding the remote locations. The Travel Consierge will be thrilled to read your kind words. Her dedication and passion for providing excellent service truly shine through, and we’re so pleased she made your experience memorable. We’ve noted your suggestion about adding a stop in the Marlborough district and will pass this along to our itinerary planning team. Thank you for choosing us, and we hope to welcome you on another tour soon.