Luggage Transfers Commentaires

Hi Lynne & Ian, Thank you for your lovely review. I do recognise names popping up year after year and yes, yours is one of them! I am really pleased you find our company easy to work with. We do pride ourselves on being a friendly family business. We take great care to ensure "the voice on the end of the phone" is helpful and friendly... there is nothing worse than not being able to speak with someone when you simply need to talk something through!I am pleased that all went well for all your walking holidays with us, and here's hoping we can do it again for you when you come back for your next part of the path!Once again, many thanks, Sue Mitchell. Operations Manager

Hi Mike, Thank you so much for your lovely review!It was a pleasure helping you on your walk.... helping you achieve your goal!I do hope you contacted the SWCP association and got your "completers" acorn badge. Maybe you fancy the Pembrokeshire coast path.. we cover there too!Once again, thank you. Sue .

Hi Sharon, Thank you for your lovely review. I am pleased that you found our service made a difference to your holiday. We managed to get your bag moved every day despite inflexible accommodation providers who would not allow our drivers to drop off and collect as they were passing through. Unfortunately this sometimes does happen and we have to take the initiative and get a taxi to do the delivery / pick up as they can be there at whatever time the accommodation states. We pride ourselves on our carbon footprint by linking transfers together right along the coast , hence why our drivers only pass through any given town once in a day. It is not always cost effective for them to return at a time suitable to just one provider. To be honest, 99% of them are brilliant and they leave us keys, key codes, etc because they get to know the same drivers and we have an amazing working relationship with them. We hope to see you again should you decide to walk another stretch of the path! Sue Mitchell, Manager.

Hi Rosie, Thank you for your kind review. I am really pleased that your holiday went well and that you had an amazing time. We do try to reply to e mails instantly as a matter of courtesy. We feel if our customers take the time to contact us then we have a duty to reply as quickly as we can. We usually reply to every e mail within the same day until we go home at 7pm! We look forward to seeing you again if you are planning another section soon! Sue Mitchell. Manager.