Excellent service from Lucketts! Patient, friendly and helpful drivers on both trips. The pupils felt safe and estimates for arrival and departure time where spot on. Will use again.
Ce que Customer a dit à propos de Lucketts Travel:
The service is generally good, but we did have issues on one occasion with a driver and a route taken but this was taken up with the office accordingly.
Date d'achat : 09/05/2018
0
Partager
Client de confiance
7 years ago
provide a professional service
Date d'achat : 22/03/2018
0
Partager
CU
Customer
7 years ago
Ce que Customer a dit à propos de Lucketts Travel:
We always use Lucketts for our school visits and very rarely have any problems. But on this last occasion they sent us a coach that was filthy, it had old sandwiches wrappers cans etc on the floor...
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Laura
Lucketts Travel
7 years ago
Thank you for your feedback. Further to our phone call, we're sorry that on this occasion the coach was not up to our usual high standards and there was some rubbish left on the floor under seats. We have processes in place to ensure that any complaint or customer query is dealt with so unfortunately we don't know where this fell down and resulted in us not receiving your email. I hope that in future we can restore your faith in our service.
Date d'achat : 16/05/2018
0
Partager
CU
Customer
7 years ago
Ce que Customer a dit à propos de Lucketts Travel:
Established in 1926 and based in Fareham, Hampshire, Lucketts Travel is a family run business which provides luxury coach hire and first class holidays and day trips to tens of thousands of satisfied customers every year.
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Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Established in 1926 and based in Fareham, Hampshire, Lucketts Travel is a family run business which provides luxury coach hire and first class holidays and day trips to tens of thousands of satisfied customers every year.
