Long Tall Sally Commentaires

We're sorry to hear that you're disappointed with our returns policy and understand your frustration about having to pay a return fee after already paying for delivery. Our £1.99 returns fee helps cover the cost of processing returned items, and we appreciate that this may be disappointing. Your feedback is important to us, and we'll ensure your comments are shared with the relevant team. We're sorry that this experience has affected your confidence in shopping with us and hope to have the opportunity to welcome you back in the future.

Thank you for taking the time to leave us a review. We're pleased to hear that your order met your expectations and that you were happy with your purchase. We really appreciate your feedback and support, and we hope to welcome you back again soon!

We're sorry to hear you haven't received your order. We have contacted you by email to look into this further and help resolve the issue. We apologise for the inconvenience caused and appreciate your patience while we work to get this sorted.

Thank you for your feedback. We're sorry to hear that the fit of the boots wasn't right for you. We understand how important it is for footwear to be comfortable and fit well, and we're sorry we haven't met your expectations on this occasion. We'll pass your comments on to our product team for review. We're pleased to hear you found our online service to be of a competent standard, and we appreciate you sharing your experience.