Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

GG

Gail Greaves

Vérifié par Feefo

3 years ago

Ce que Gail Greaves a dit à propos de Kuoni:

Fantastic Customer Service

The service has been excellent, Kirsty was very helpful, friendly and informative whilst booking our honeymoon. Communication was fantastic and nothing was to much trouble. I would happily deal...

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Kirsty

Kuoni

3 years ago

Thank you for your lovely feedback Gail. Its been a pleasure helping you plan such an amazing honeymoon. I hope you have the best time. Best Wishes Kirsty

Date d'achat : 21/06/2023

0

MA

Mrs Jeanette Aron

Vérifié par Feefo

Brora

3 years ago

Ce que Mrs Jeanette Aron a dit à propos de Kuoni:

Booking for a special birthday celebration

Having just returned from a wonderful holiday booked through Kuoni to Crete I wanted to book through them again for a special birthday celebration next year. I knew the hotel that would suit my...

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Cheryl

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 20/06/2023

0

MM

Miss Nicola Moodie

Vérifié par Feefo

3 years ago

Ce que Miss Nicola Moodie a dit à propos de Kuoni:

Amazing expert advice

Wonderful customer service as always by highly skilled knowledgeable travel consultant, who took time to discuss options provided guidance / expertise to allow me to make right decision, no push to...

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Date d'achat : 14/05/2023

0

MT

Mrs Jane Thatcher

Vérifié par Feefo

New forest

3 years ago

Ce que Mrs Jane Thatcher a dit à propos de Kuoni:

We needed.a last minute break & Jenna found the perfect hotel

We always receive friendly expert guidance with ideas on travel locations & hotels. This holiday we wanted to fly from the local airport in Bournemouth and we were recommended a fabulous holiday...

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Leigh

Kuoni

3 years ago

Hi Jane, Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Kind regards Leigh

Date d'achat : 16/06/2023

0

PL

PREMIER TRAVEL AGENCY LTD

Vérifié par Feefo

3 years ago

Ce que PREMIER TRAVEL AGENCY LTD a dit à propos de Kuoni:

Very Efficient

Cheryl

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 20/06/2023

0

MY

Mrs Sarah Yamin

Vérifié par Feefo

Chesterfield

3 years ago

Ce que Mrs Sarah Yamin a dit à propos de Kuoni:

Excellent service

Understood our needs, made us feel extremely welcome & knowledgeable in her field.

Dev

Kuoni

3 years ago

Thank you for taking the time to leave us your feedback on your recent booking experience. It was a pleasure to meet you both and welcome you to your local Kuoni store. Kind Regards Dev Armugam Store Manager

Date d'achat : 18/06/2023

0

Client de confiance

Vérifié par Feefo

3 years ago

The difference is kuoni

We had a very good experience booking our holiday. Louis was really helpful and very experienced.

James

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 20/06/2023

0

Client de confiance

Vérifié par Feefo

3 years ago

5 star unflabable, professional service

The personal interaction with a dedicated travel expert is invaluable. Hayley, based at Cardiff John Lewis Kuoni, is fantastic. So patient, I bombared her with questions and she coped with...

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Date d'achat : 20/06/2023

0

ML

Mrs Jane Lutchmiah

Vérifié par Feefo

3 years ago

Ce que Mrs Jane Lutchmiah a dit à propos de Kuoni:

Quick to respond

Excellent communication. Easy to follow instructions. Extremely helpful.

James

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 15/06/2023

0

MO

Mr Kevin OToole

Vérifié par Feefo

3 years ago