Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

MW

Mrs Sarah Wilson

Vérifié par Feefo

3 years ago

Ce que Mrs Sarah Wilson a dit à propos de Kuoni:

Knowledge of staff. Only issue was confusion about increase in cost and meal board but easily sorted.

Cheryl

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 07/07/2023

0

MT

Mr Graham Tate

Vérifié par Feefo

3 years ago

Ce que Mr Graham Tate a dit à propos de Kuoni:

Excellent service from a very knowledgable representative

We visited the Kuoni MK branch and met with Vicky Bignell who provided great advice on holiday destinations that we were considering. On settling on a cruise she provided very good guidance / advice...

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Ricky

Kuoni

3 years ago

Hello Graham Thank you for taking the time to leave us a review. It has been our pleasure crafting your escapes over the years, I very much appreciate you allowing Vicky to do so. Thank you again. Kind regards Ricky Kuoni Milton Keynes

Date d'achat : 29/06/2023

0

MN

Mrs Hilary Nock

Vérifié par Feefo

3 years ago

Ce que Mrs Hilary Nock a dit à propos de Kuoni:

A smooth and trusted booking every time

Cannot fault Kuoni Chester or the lovely Cheryl who always goes that extra mile to make our bookings seamless and accommodates all we require

Charlotte

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 26/06/2023

0

Client de confiance

Vérifié par Feefo

3 years ago

I contacted Emma by web chat and she immediately offered to call me back. She was very helpful and knew a lot about the area we were planning to visit. She was patient while we chopped and changed...

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James

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 03/07/2023

0

Client de confiance

Vérifié par Feefo

3 years ago

Kuoni proves to be the right choice.

Samantha is a true professional who cares about her customer. She is happy to more than go the extra mile.

Samantha

Kuoni

3 years ago

Thank you so much for your review. I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise that you have kindly provided me, is very much appreciated and I would like to thank you again for letting me assist in arranging another incredible holiday for you. I look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 03/07/2023

0

Client de confiance

Vérifié par Feefo

3 years ago

Skilled and personalized service

Kelly

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 03/07/2023

0

Client de confiance

Vérifié par Feefo

3 years ago

Very friendly, knowledgeable and efficient service. This is the second holiday we have booked with Kuoni in Chichester. Both travel experts have been great .

Carolyn

Kuoni

3 years ago

Thank you so much for your review. As the assistant manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 03/07/2023

0

Client de confiance

Vérifié par Feefo

3 years ago

Professional, responded to all our requests,

Completely understood what we wanted to achieve from our four week and how we would be supported during tour of South America - where we wanted to go, what we wanted to see and what we wanted to do.

Ricky

Kuoni

3 years ago

Hello Thank you for taking the time to leave us a review. Delighted Vicky understood your needs and crafted your perfect escape. We hope you are looking forward to departing on your adventure. Kind regards Ricky Kuoni Milton Keynes

Date d'achat : 06/07/2023

0

Client de confiance

Vérifié par Feefo

3 years ago

Excellent communication

We were given very patient and informed advice over several visits as we refined our holiday plans. Communication by phone and email was also excellent.

Leigh

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 11/06/2023

0

MA

Mr Stephen Allen

Vérifié par Feefo

Longfield

3 years ago

Ce que Mr Stephen Allen a dit à propos de Kuoni:

Wonderful Service

Natalie was incredibly helpful and friendly. She helped us narrow down our options and found us the perfect holiday. Wonderful service.

Lynn

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 06/07/2023

0

Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?