Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

Afficher tous les 7,146 commentaires

Client de confiance

Vérifié par Feefo

3 years ago

A really professional service, listened to what we wanted.

We spoke to a representative (Chynna) who really knew the business in that area. She was happy to give us alternatives by email and then let us take our time to cherry pick what worked for us and...

Lire plus

Alison

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Chynna who crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 14/07/2023

Client de confiance

Vérifié par Feefo

3 years ago

Excellent

Excellent service from start to finish. Friendly, helpful advice from knowledgeable Kuoni Travel Expert who made the whole process of booking straight forward and easy. Good communication...

Lire plus

Calum

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. I will share this with my colleague that looked after you. We look forward to assisting you in the future too.

Date d'achat : 10/07/2023

Mrs Alison Jenkinson

Vérifié par Feefo

3 years ago

Ce que Mrs Alison Jenkinson a dit à propos de Kuoni:

Friendly andHelpful

Super friendly and helpful Chelsea helped us book , explaining all aspects and worked hard to give us a good price

Holly

Kuoni

3 years ago

Dear Alison, Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Best wishes Holly

Date d'achat : 09/07/2023

Mrs Lesley Urbanowski

Vérifié par Feefo

3 years ago

Ce que Mrs Lesley Urbanowski a dit à propos de Kuoni:

The consultants were efficient, helpful and pleasant

I would recommend Kooning and would book with them again as there is a vast choice of holiday destinations.

Jane

Kuoni

3 years ago

Dear Lesley, Many thanks indeed for booking with us again and your lovely comments. It's our pleasure to help you. Best wishes, Jane

Date d'achat : 08/07/2023

Mr Mark Skitt

Vérifié par Feefo

3 years ago

Ce que Mr Mark Skitt a dit à propos de Kuoni:

Very knowledgeable over the holiday resort you pick

Jane

Kuoni

3 years ago

Hi Mark, Thanks so much indeed for your lovely feedback and it was our pleasure to arrange your holiday. Best wishes, Jane & Sam

Date d'achat : 08/07/2023

Client de confiance

Vérifié par Feefo

3 years ago

5* Service

Stephen has been so helpful from start to finish and a true asset to Kuoni.

Susan

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert Stephen and the team in Reading that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 14/07/2023

Mr Stuart Thomas

Vérifié par Feefo

3 years ago

Ce que Mr Stuart Thomas a dit à propos de Kuoni:

Amazing holiday booked with minimal fuss and at short notice

Alison

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Jo who crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 13/07/2023

Mrs Tracy Simpson

Vérifié par Feefo

3 years ago

Ce que Mrs Tracy Simpson a dit à propos de Kuoni:

Cambridge store amazing as always

Faye and Katie always happy to greet you and make you time in store enjoyable and go thro best way to book what we wanted . With suggestions and advise as what when who why ect and each has a...

Lire plus

Katie

Kuoni

3 years ago

Thank you so much for your review. We love booking your holidays and always look forward to discussing your future adventures!

Date d'achat : 09/07/2023

Mr Graham Johnson

Vérifié par Feefo

3 years ago

Ce que Mr Graham Johnson a dit à propos de Kuoni:

Always a pleasure to talk to Alex manageress

They know what I need

Date d'achat : 12/07/2023

Client de confiance

Vérifié par Feefo

3 years ago

Very helpful

Very friendly & helpful service. Made us feel welcomed. Incredibly helpful and very thorough and gave us plenty of options to choose from when we booked our holiday.

Kerry

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 07/07/2023

Vous n’avez pas été invité(e) à fournir un avis ?

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Feefo Ecolabels

Voir 3 badges supplémentaires

Ces badges vérifient que les déclarations environnementales de Kuoni sont claires et précises, afin que vous puissiez être sûr de faire des achats durables. Développé en partenariat avec Ethy.

Voir d’autres badges

Pourquoi faire confiance aux avis de Feefo ?

En savoir plus sur Feefo

Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?